Upset with dealer- does a new longblock come with new VCT solenoids? - Ford Truck Enthusiasts Forums



Upset with dealer- does a new longblock come with new VCT solenoids?

Reply
 
 
 
Thread Tools Search this Thread
  #1  
Old 02-25-2014, 06:38 PM
dave91gt dave91gt is offline
Elder User
Thread Starter
 
Join Date: Aug 2002
Location: Kenna,wv
Posts: 635
dave91gt is gaining momentum as a positive member of FTE.dave91gt is gaining momentum as a positive member of FTE.
Upset with dealer- does a new longblock come with new VCT solenoids?

Had one go out 1 1/2 years (29,000 miles) after engine replacement. Dealer working on it says they were the old ones and not covered. Said new longblocks don't come with them. Dealer I bought it from sent me all of the paperwork and told me the new longblocks come with new VCT and they are included in the warranty.
So, which is it? Do new longblocks come with new VCT's? I am specifically asking about Factory replacement longblocks.
I have only used Mobil 1 in this engine (replaced just before I bought the Expy) and changed on schedule with a FL820S filter. Why did the VCT go bad that quick?
I am out $344 and want to be sure I am supposed to be.
Reply With Quote
  #2  
Old 02-26-2014, 08:54 AM
JWA's Avatar
JWA JWA is offline
Post Fiend
 
Join Date: Aug 2010
Location: Reynoldsburg, Ohio
Posts: 10,215
JWA has a superb reputationJWA has a superb reputationJWA has a superb reputationJWA has a superb reputationJWA has a superb reputationJWA has a superb reputationJWA has a superb reputationJWA has a superb reputationJWA has a superb reputationJWA has a superb reputationJWA has a superb reputation
I'm guessing you bought the long block from one dealer and now having another service it as installed?

That being the case I'd present my paper work to the current dealer and ask for an explanation of their denial of the VCT's being part of or covered.

If that fails against you I'd contact the selling dealer and have them get involved. If this is all Ford factory stuff any warranties specifically in effect should follow the part.
Reply With Quote
  #3  
Old 02-26-2014, 01:34 PM
dave91gt dave91gt is offline
Elder User
Thread Starter
 
Join Date: Aug 2002
Location: Kenna,wv
Posts: 635
dave91gt is gaining momentum as a positive member of FTE.dave91gt is gaining momentum as a positive member of FTE.
I bought the Expedition from a dealer an hour from the house. The dealer I towed it to is 15 minutes away. I have bought 2 vehicles from them and their service dept. has always taken care of me. Honestly didn't think it wouldn't be covered, Why would Ford warranty the long block fully for 3 years and ask the dealer to install old VCT solenoids and potentially risk contamination or improper cam phaser operation? Or metal in the oil? I called the dealer that installed the motor and they assure me the motor had new VCT's -adamantly. The dealer tried to charge me $780 on top of everything else. I threw a fit when I seen $555 labor. The service writer reviewed it and said they had improperly charged the wrong labor code. That really set me off. I asked them how many unassuming people they have ripped off. He couldn't answer. I saw red. I told them they have a day to show me the VCT is not a warranty item or I was calling Ford. It is a principle thing. If they can show me, my attitude will be completely different.
Reply With Quote
 
 
Reply

Related Topics
Thread Thread Starter Forum Replies Last Post
1986 f150 351 windsor engine replacement with advance auto longblock drpepperinacan 1980 - 1986 Bullnose F100, F150 & Larger F-Series Trucks 9 08-28-2011 03:01 PM
VCT Replacement story Shawns Fords 2004 - 2008 F150 4 05-30-2011 11:31 AM
Rebuilt engine, OK to re-use my old push rods? Hellbore FE & FT Big Block V8 (332, 352, 360, 390, 406, 410, 427, 428) 3 05-20-2006 03:31 PM
78 longblock question telmoff Small Block V8 (221, 260, 289, 5.0/302, 5.8/351W) 6 02-26-2006 12:35 AM
REBUILD or LONGBLOCK 360/390 72 F-100 Ranger XLT FE & FT Big Block V8 (332, 352, 360, 390, 406, 410, 427, 428) 9 01-26-2003 11:18 AM


Go Back   Ford Truck Enthusiasts Forums >

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off

Forum Jump


All times are GMT -5. The time now is 01:16 PM.