Bugs,
Mark is a nice guy to deal with, I have had all of my SD's serviced at Rick Ridings, it's only 3 miles from home. John, their diesel mechanic is a super nice guy, I have picked his brain a few times. I'll bet he worked on your truck, he's damn good at what he does.
You got your bad fuel at Marathon - what location?

-Gavin

 

Let's get a VIN number so it can be verified.

No one is disputing failure of a few. It has happened but in less than 1% of vehicles and that includes mis-fueling. The trouble comes when claims are exaggerated.

 

I try to avoid buying diesel in Illinois right now(sorry OP). What I have been hearing is that, and correct me if i'm wrong, is bio-diesel is allowed(mandated?) up to I think twenty percent without being labeled on the pump. Now in the 6.7s that is not a problem per say but one of bio-diesels downfalls is its ability to hold water is much greater than regular diesel which helps it get past the separator. More stringent monitoring of fuel quality is required with bio-diesel but does not appear to be happening. I know at least one manufacter is contemplating dropping its diesel offerings in Illinois due to fuel quality issues and ensuing warrenty claims(Mercedes cars and Sprinter vans) and problems have not been limited to them.

 

You are correct, I am in Illinois and all the pumps around me state up to 20% Biodiesel.

It would be interesting to see if the manufacture actually did this. Regardless of what state they sell in someone is likely to drive through Illinois and fuel up, I am not sure what they would gain compared to sales lost.

 

I never fill up in IL. Too much bio.

 

How much is too much? Couldn't find any facts in the diesel suppliment.

 

Ok, I can't seem to find the thread I started asking about the test drive I took and how I was impressed with the engine performance, so I will participate in this discussion hoping to learn about it...

Again,, considering a new truck to replace my 05 Ex and wanted real world results from the user community here.

I see a few camps on this so far:
1) it's not a real person with a real problme,
2) it's not a real problem,
3) it's a fuel system problem
4) it's a fuel supply problem...

Just asking but,
does it really matter WHAT it is when I break down during my yearly vacation ?

In my mind,
if it's a fuel system fault, it's ford fault... can we agree on that ?
if it's a fuel supply problem,
it's can be ford's fault for designing a system that does not have the tolerances built in to operate in the environment it has to live in

When we fill up our gas engines,
do we have to worry when we are paying the premium prices and trusting the gasoline is good ?

Why should we expect anything less for a diesel system ?
Bottom line, I don't have TIME or desire to worry about that - This will be my 4th diesel truck and 5th diesel vehicle and, while always saving the last few fuel receipts, I don't want to have to guess at where the fuel is good !

I'm not trying to argue, just trying to make a decision....
do I throw a little money after my 6.0 Ex that is perfectly capable of towing my TT or do I get the latest and hopefully greatest

 

The VIN on the truck in my case is as follows:
REMOVED

 

is this a job 1 or 2 truck? 7/23/2010?

 

ok job 2 started Aug 22, 2010 so you have a job 1

any relation to failures?

 

HOLD ON! Comon FTE members! I for one am getting SICK and tired of the same FEW raming it down "innocent until proven guilty" truck owners that have posted on these threads! The question of why did you wait to post here? bull$#$##@ You may all have all day to watch the forum or be on line in general...but Many of us simply don't or have never heard of FTE! I for one came accross it trying to find out about a question I had on ford products!

lexustbs...You say "Customers fault. End of story." REALLY!??

Can the customer test his fuel while he waits? Can the customer tell the state he/she lives in that biofuel is bad and don't mandate it!?

When you get the WIF.....what do you do? follow the manual. It says to pull over and drain the filter. It DOES NOT SAY PULL OVER, DRAIN FILTER, AND CALL TOW TRUCK!!!!

THESE PEOPLE THAT ARE HAVEING PROBLEMS ARE FOLLOWING WHAT FORD PUTS IN ITS LITERATURE.....AND FORD SAYS "WARRANTY DENIED"

You state "To the OP, actually the filters worked as designed. You just ingested too much water"..............REALLY??????

The system is supposed to STOP the water!!!!!!! NOT just "allert the driver" This is absolutely bull! and as you put it so 4 year old ish....you are "either crazy or stupid or a mix of both." to blam this type of situation on the owner of a truck that costs 60K. If you pay that much for a top of the line piece of equipment that it whole being revolves around one thing....IE the FUEL it NEEDS to even operate..............the owners should have 100% confidence that the systems put in place on that truck are built to the EXTREEME in regards to their robustness!

There simply is no excuse for Ford on this! There is no reason that water in fuel should absolutley DESTROY a system component like this!

So which department of Ford do you work for?

 

Wow.
This whole HPFP issue is certainly getting emotional.

I'm probably not as smart as most, but I am going to wait until I know the facts. My opinion will change depending on those facts.

 

I won;t comment on the OP problem till more facts come out, but I will comment on your post.

You are exactly right that the filter and the DFCM stop the water. Which it did because of the WIF light. But what if the water becomes so bad that it fills up the DFCM and overwhelms it? Its going to suck in the water to the pump. The WIF light is not there for some guy that gets a gallon of water in his fuel tank, its for the fuel that might have a drop here or there in it. Then every so often you drain it. If you get the WIF light every 5 miles then you have a huge water problem, then I would suggest a tow truck. But if I get the WIF light, then it never comes on again I would feel ok.

I think people figure since it is a separator that if you put any amount of water in it then it should filter it out. Which is not the case.

Yes, the water in the fuel and the truck not running on water is the customers fault. They chose the place to fuel up at, not Ford. Now, when the customer looks at it then it would be the fueling stations fault.


If the truck was a 150k diesel rig or a $10,000 diesel Kia, the results would be the same. A diesel is not supposes to run with water in the fuel. A gas motor can handle small amounts, hence the reason that a gasser has no water separator.

I don't work for Ford. I'm just a guy that knows how diesel trucks operate and know the difference between when the fault lies on me, and when the fault lies with Ford.

 

Thanks Bugs, helps us help you

One thing pointed out, your dealer soaked you for the repair, I would have a talk with them.

Ford will inspect the pump, if something else caused the failure you would not be liable.

 

rpbf350

x2

lexustbs