Im 1,000 miles away from from my 30,000 mile service and have a few things that I want fixed and/or looked at as I approach my initial 36,000 warranty expiration. In your experience, should I just slap the service advisor with everything at once? Several issues are existing TSB's that I've had issues with just never brought up because they were so minor that I didn't want my truck at the dealer for a week. I honestly have the issues described and I didnt know they were known issues throughout numerous vehicles until i recently browsed through the TSB sections of this site. Here is what I'm looking to get fixed

TSB-Sync microphone Issues
TSB-Driveline Shudder
TSB-4x4 Banging/Clunking

I also want to have the sun roof issue addressed. When driving at highway speeds, the spring loaded wind deflector vibrates something fierce.

I also have an occasional flutter in the defrost vent. Of course I can never get it to happen while at the dealer.

Should I print the TSB's and bring those in? I don't want them to think I'm just wanting unnecessary work completed on their dime. But I also know how they seem to always have to get the truck to malfunction while in their possession and often will not complete work until the malfunction occurs.

 

print and bring the TSB's.. have them ready, but give the dealer a chance to say it first..

I'd list everything.. soon as you can.. then they have time to fix it and you have doc if they don't.

Sam

 

Thanks.

With the TSB's, is it something that Ford will usually fix pretty easily? Does the "if we can't re-produce the issue, we can't fix it" apply in these cases?

 

I agree, there is nothing worse than someone who comes in armed with the know it all tsb's but...if you give him a chance to say it first then I'd show them to him.

Kindly say I have the tsb's as I was looking to see if others had the same issue and I came accross them so I just printed them to save you some time.

That is the approach I have used.

I have also left sticky notes for the tech before.

 

Thanks Scott. Much appreciated.