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This was my screen shot after starting truck in 15 deg weather. It has happened several times. Screen is locked to this screen. I hear noise when hit buttons but no response.
But after inside of cab warms up and I shut off truck for several minutes. I get the regular screen back and normal funtions.
Truck is a 2015 6.7 with nav, sirius radio. Any ideas?
Wow, so I have a 2013 C-Max that's done the same thing, twice. I have photos of both instances. Since only happening twice is 3 years I haven't even tried to hassle the dealer about it.
It could be the Captain & Tennille song you are playing on your radio. Mapping function may not have been able to handle their music.
I am no help here at all, dealer is your next stop. Plenty cold in Wisconsin and I don't plug my truck in but the radio and mapping function work fine. I don't ever play Captain & Tennille though.
Called dealer. Have an appointment for Tueday. They are thinking the cpu is acting up and will be replaced. They want picture. Hopefully they have one in stock or nearby. Wife not happy
I figured. But is anyone else had this problem? Or just me. Thought a teck might have a clue on this. Warranty time.
Hey Crystal.
Hey, bigredtruckmi!
This issue would fall under the umbrella of my in-vehicle technology colleagues here on the forum: FordIVTTeam. Here's a link to their profile: Ford Truck Enthusiasts Forums - View Profile: FordIVTteam Send them a PM; I know they'll be happy to help out.
Just got back from dealer. New processor and camera needed. Was giving all kinds of codes. Both are on back order. Glad was under warranty as the bill would have been around $2500 labor,and all.