Another dealer disappointment...
#1
Another dealer disappointment...
When I bought my used 2005 F350 V10, part of the deal was to fill the gas tank and change the oil and filter. The salesman agreed no problem. When I picked up the truck at 3:00 on a Friday, the tank was full and there was a service sticker on the inside of the windshield indicating it was due in 3000 miles for service, OK great. That weekend I was looking the truck over and checking fluid levels, after all it was used with 81,000 on it. I pulled the dipstick and the oil looked dirty, hmm that's strange. So I looked under the truck, yup, drain plug dry and dirty. Next the oil filter, you guessed it, months worth of road grime on it. I figured first of the week the salesman would call and see how the truck is doing, and I would ask him about it. Nope, no call. Chalked this one up to experience, won't be doing business with Knight Chevrolet in Southbridge,MA again.
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i wouldnt expect a call about it, that just seems like something they might have done 40 years ago, but not nowadays.
take it back and demand on oil change, hell try to go for a year of oil changes
#5
Changed it myself same day, at least I know it was done right with the right oil and a quality filter. I was way too mad to go back there, it wouldn't have been pretty, and I didn't want to listen to the "story" of why there was a sticker on the windshield which would have made me even madder. It's their loss of business. My brother in law bought a new Silverado from them and had some deal where they would change his oil and rotate the tires for free. He suspected they weren't rotating the tires, so next time he marked them on the inside and sure enough, no rotation. He went back in and asked them wtf? Some story like "Oh sorry I thought the other guy did it." I didn't want to listen to that s**t.
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My dealer wanted 2.5 hours to do the 15 minute 'cruise control recall' and I refuse to bring it in. Ford's biggest 'sales problem' is its dealers.
I keep getting postcards in the mail from Ford about the recall. Too bad. I'll watch for dripping brake fluid and flames coming out from under the hood and decide how to proceed from there.
I keep getting postcards in the mail from Ford about the recall. Too bad. I'll watch for dripping brake fluid and flames coming out from under the hood and decide how to proceed from there.
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