08/13/2001 – 2001 Lincoln Navigator Receives Top Vehicle Satisfaction Award

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Source: Ford Motor Company.


IRVINE, Calif., Aug. 13, 2001

The 2001 Lincoln Navigator recently received the top
vehicle satisfaction award in both the SUV and Total Truck categories from AutoPacific,
an automotive marketing and product consulting firm.

AutoPacific obtains the vehicle satisfaction scores by calculating the results from a
questionnaire that is distributed to customers who purchase their new model year
vehicles between September and November. The scores are based on overall product
quality, vehicle satisfaction and dealership experience. For 2001 model year vehicles,
more than 34,000 new car and light truck owners were surveyed, with the Lincoln
Navigator beating out 79 other trucks.

“We are thrilled that our customers have honored Lincoln with this award, but more
importantly we are very pleased with the great work our dealers are doing in terms of
customer satisfaction,” says Lisa Bacus, Lincoln Navigator brand manager. “Producing a
quality vehicle is just the start to satisfying customers. Our goal is to provide consumers
with an overall American Luxury experience from the time they walk into a Lincoln
dealership to the time they drive away, and this award confirms our commitment.”

Lincoln, headquartered in Irvine, Calif., markets a full line of luxury automobiles including
the Lincoln Blackwood, Lincoln LS, Lincoln Navigator, Lincoln Town Car and Lincoln
Continental. More information is available at lincolnvehicles.com.

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