Fulltext TSBs

Technical Service Bulletins

TSB
10-25-14
  • MESSAGE CENTER DISTANCE-TO-EMPTY RANGE DECREASES AND DOES NOT RECOVER – VEHICLE PARKED ON GRADE ONLY – BUILT ON OR BEFORE 10/4/2010
Publication Date: December 22, 2010

FORD:
2009-2010 F-150

ISSUE:

Some 2009-2010 F-150 vehicles built on or before 10/4/2010 and equipped with a message center and distance-to-empty (DTE) feature only may exhibit the DTE range decreases when parked on grade with the front of the vehicle positioned down, but the range does not recover near the previous reading once the vehicle is operated on level ground. May be more noticeable when the fuel gauge indicates less than 1/4, and DTE is less than 240 km (150 miles). Extended idle with the vehicle parked in this position may contribute to the condition.

ACTION:

Follow the Service Procedure steps to correct the condition.

SERVICE PROCEDURE

Reprogram the instrument cluster module (ICM) to the latest calibration using IDS release 70.03A and higher. This new calibration is not included in the VCM 2010.11 DVD. Calibration files may also be obtained at www.motorcraft.com.

The customer will observe reasonable DTE range recovery after operating the vehicle for 15 minutes on level ground less the fuel used during this time. Some amount of filtering is required to prevent over reactive gauge and DTE operation, therefore instantaneous DTE recovery after this reprogram should not be expected.

WARRANTY STATUS:

Eligible Under Provisions Of New Vehicle Limited Warranty Coverage
IMPORTANT: Warranty coverage limits/policies are not altered by a TSB. Warranty coverage limits are determined by the identified causal part.

OPERATIONDESCRIPTIONTIME
102514A2009-2010 F-150: Reprogram The Instrument Cluster (Do Not Use With Any Other Labor Operations)0.3 Hr.

DEALER CODING

BASIC PART NO.CONDITION CODE
1084904

NOTE: The information in Technical Service Bulletins is intended for use by trained, professional technicians with the knowledge, tools, and equipment to do the job properly and safely. It informs these technicians of conditions that may occur on some vehicles, or provides information that could assist in proper vehicle service. The procedures should not be performed by “do-it-yourselfers”. Do not assume that a condition described affects your car or truck. Contact a Ford, Lincoln, or Mercury dealership to determine whether the Bulletin applies to your vehicle. Warranty Policy and Extended Service Plan documentation determine Warranty and/or Extended Service Plan coverage unless stated otherwise in the TSB article. The information in this Technical Service Bulletin (TSB) was current at the time of printing. Ford Motor Company reserves the right to supercede this information with updates. The most recent information is available through Ford Motor Company's on-line technical resources.

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