Fulltext TSBs

Technical Service Bulletins

TSB
98-18-2
  • PAINT – EXTERIOR – WORLDWIDE RECOMMENDED PAINT MATERIALS FOR WARRANTY AND AFTER WARRANTY REPAIRS
Publication Date: SEPTEMBER 8, 1998

FORD:
1997 ASPIRE, PROBE, THUNDERBIRD
1997-1998 CONTOUR, CROWN VICTORIA, ESCORT, MUSTANG, TAURUS
LINCOLN-MERCURY:
1997 COUGAR
1997-1998 CONTINENTAL, GRAND MARQUIS, MARK VIII, MYSTIQUE, SABLE, TOWN CAR, TRACER
LIGHT TRUCK:
1997 AEROSTAR
1997-1998 ECONOLINE, EXPEDITION, EXPLORER, F SUPER DUTY, F-150-350 SERIES, F-47, MOUNTAINEER, RANGER, VILLAGER, WINDSTAR
1998 NAVIGATOR
MEDIUM/HEAVY TRUCK:
1997-1998 AEROMAX, CARGO SERIES, F & B SERIES, L SERIES, LOUISVILLE

This TSB article is being republished in its entirety to add additional paint information.

ISSUE:

Ford Motor Company’s goal is to eliminate paint related repeat repairs and increase customer satisfaction. To meet this goal, Ford has tested refinish paint materials that are used for warranty. Tests conducted were designed around OEM Refinish Material Reliability and Durability Standards.

ACTION:

Ford Customer Service Division (FCSD) has released a paint material specification (WSS-M2P100-D) to the major worldwide paint supply companies for testing refinish paint systems. These paint systems are used for refinishing service parts as well as repair steel and plastic OEM finishes.

SYSTEMS TESTED

Ford Motor Company has completed testing of refinish paint materials that are compliant to U.S. “National Rule,” “Canadian Rule” and European VOC (Volatile Organic Compounds) regulations.

NOTE:TESTING OF CALIFORNIA VOC COMPLIANT SYSTEMS WILL BEGIN 9/98 DUE TO A RECENT MORATORIUM REQUIRING NEW EMISSION COMPLIANT PRODUCTS.

SELECTION AND PREPARATION

Each paint manufacturer was asked to submit worldwide “in-use” paint systems for testing. The paint materials used for testing were obtained by Ford from local paint jobbers and distributors and/or shipped in from Europe. Employees of each paint company prepared and sprayed the test panels. All testing was completed at the Ford Central Laboratory facility.

SUBSTRATES AND TESTS

The paint materials approved from these specifications were tested over the following substrates: cold rolled steel, E-coated steel, bare galvanized steel, sanded OEM finish, and TPO plastic. A select group of tests including salt spray, initial adhesion, chipping, fuel resistance, and thermal shock were used for screening. As the companies passed the screening tests, they were required to complete the balance of the tests listed in the specifications. Each panel was tested and reviewed per OEM testing methods.

PAINT PRODUCT CHANGES

If a paint company decides to introduce a new product into a tested system (i.e., new primer, same clearcoat), the entire system will require retesting. Systems will only be tested once a year. Cost of testing will be the responsibility of the paint suppliers.

APPROVED SUPPLIERS AND MATERIALS

The Charts following this article (Figures 1-7) indicate paint suppliers and materials. Dealers should begin to use the recommended paint materials as soon as practical. Dealers without a body shop should provide a copy of this bulletin to the independent body shop performing their warranty repairs. The products listed in this bulletin may be made mandatory sometime in the future. As a result, dealers that have jobber/paint company contractual agreements should only contract with recommended suppliers (when existing contracts expire).


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Figure 7 – Article 98-18-2

CONCLUSIONS

Testing of refinish materials will raise standards for these materials. These improved standards will result in improved customer satisfaction.

OTHER APPLICABLE ARTICLES:

NONE

SUPERSEDES:

98-9-3

WARRANTY STATUS:

Information Only

OASIS CODES:

106000, 190000


Copyright © 1998 Ford Motor Company