Fulltext TSBs

Technical Service Bulletins

TSB
12-6-10
  • PAINT DAMAGE/ROAD ABRASION TO DUAL REAR WHEEL (DRW) REAR BODY FENDERS SIDE(S)
Publication Date: June 20, 2012

FORD:
2011-2012 F-450

ISSUE:

Some 2011-2012 F-450 Super Duty Crew Cab 4X4 pickup vehicles may exhibit paint damage/road abrasion on the DRW fender(s) caused by road debris. This may be related to inadequate protection provided by the front fender splash shields.

ACTION:

Follow the Service Procedure steps to correct the condition.

SERVICE PROCEDURE

Per the Warranty and Policy Manual, paint damage caused by conditions such as chips, scratches, dents, dings, road salt, stone chips or other acts of nature is not covered under the new vehicle limited warranty; However, excessive paint abrasion on the DRW rear fenders is a unique condition on F-450 Super Duty Crew Cab 4X4 pickup vehicles. As a result, repairs are eligible for bumper-to-bumper Warranty Coverage. Prior approval is not required for this repair.

  1. Repair paint on affected rear fender areas. Refer to Workshop Manual (WSM), Section 501-35.
  2. Remove and discard front lower fender splash shields.
  3. Install new front lower fender splash shields, refer to service kit instructions.

PART NUMBERPART NAME
CC3Z-16A550-AA Splash Shield Kit

WARRANTY STATUS:

Eligible Under Provisions Of New Vehicle Limited Warranty Coverage
IMPORTANT: Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.

OPERATIONDESCRIPTIONTIME
120610A2011-2012 F-Super Duty F-450 4X4 DRW: Replace The Front Fender Splash Shields (Can Be Claimed With Paint Operations B, C, D, E, F, Or G)0.3 Hr.
120610BAdditional Time To Paint One (1) Rear Fender Includes Time For P101, P88 And P88D (Can Be Claimed With Operation A Only)2.2 Hrs.
120610CAdditional Time To Paint One (1) Rear Fender With Two (2) Tone Paint Includes Time For P102, P88 And P88D (Can Be Claimed With Operation A Only)2.4 Hrs.
120610DAdditional Time To Paint One (1) Rear Fender With Tri-Coat Finish Includes Time For P101, P103, P88 And P88D (Can Be Claimed With Operation A Only)2.7 Hrs.
120610EAdditional Time To Paint Both (2) Rear Fenders Includes Time For P101, P88 And P88D (Can Be Claimed With Operation A Only)3.3 Hrs
120610FAdditional Time To Paint Both (2) Rear Fenders With Two (2) Tone Paint Includes Time For P102, P88 And P88D (Can Be Claimed With Operation A Only)3.5 Hrs.
120610GAdditional Time To Paint Both (2) Rear Fenders With Tri-Coat Finish Includes Time For P101, P103, P88 And P88D (Can Be Claimed With Operation A Only)3.8 Hrs

DEALER CODING

BASIC PART NO.CONDITION CODE
1631206