Fulltext TSBs

Technical Service Bulletins

TSB
11-2-12
  • 6.7L DIESEL – OPERATOR COMMANDED REGENERATION (OCR) CAPABILITY FOR VEHICLES WITH STANDARD LEVEL INSTRUMENT CLUSTER ONLY
Publication Date: February 17, 2011

FORD:
2011 F-250, F-350, F-450, F-550

ISSUE:

Some 2011 F-Super Duty vehicles equipped with a 6.7L diesel engine that are primarily used in a stationary or off-highway type use may exhibit malfunction indicator lamp (MIL) diagnostic trouble codes (DTCs) P2459, P246C and/or P2463 for a restricted or plugged diesel particulate filter (DPF). The unique operational mode may not easily allow for normal DPF regeneration and may benefit from OCR capability.

ACTION:

Refer to the Service Procedure for additional details.

Pre-Qualifier Questions:

NOTE:THIS FEATURE WAS NOT AVAILABLE OR OFFERED ON VEHICLES BUILT BEFORE 11/5/2010 WHEN THE VEHICLE WAS ORIGINALLY ORDERED OR MANUFACTURED. REGARDLESS OF BUILT DATE, REPROGRAMMING THE INSTRUMENT CLUSTER (IC) AND POWERTRAIN CONTROL MODULE (PCM) TO ENABLE THIS FEATURE IS NOT COVERED UNDER THE VEHICLE’S WARRANTY AND IS ONLY AVAILABLE ON VEHICLES EQUIPPED WITH THE STANDARD LEVEL INSTRUMENT CLUSTER.

  1. Is the vehicle equipped with standard level instrument cluster?
    1. Yes – proceed to question 2.
    2. No – this procedure does not apply.
  2. Is DTC code P2459, P246C or P2463 present?
    1. Yes – proceed to question 3.
    2. No – this procedure does not apply.
  3. Does the customer see drive to clean message twice or more per week?
    1. Yes – proceed to question 4.
    2. No – do not continue with this procedure.
  4. Does the customer drive more than 20 miles (32 km) at 30 MPH (48 km/h) or greater each drive day?
    1. No – proceed to question 5.
    2. Yes – OCR functionality is not recommended, do not continue with this procedure.
  5. Is customer idling the vehicle less than 8 hours per day?
    1. No – proceed to question 6.
    2. Yes – OCR functionality is not recommended, do not continue with this procedure.
  6. Is customer using stationary PTO for less than 4 hours between drive cycles?
    1. No – proceed to question 7.
    2. Yes – OCR functionality is not recommended, do not continue with this procedure.
  7. Is customers normal drive trip more than 15 miles (24 km)?
    1. No – proceed to Service Procedure.
    2. Yes – OCR functionality is not recommended, do not continue with this procedure.

SERVICE PROCEDURE

  1. Check the vehicles build date.
    1. Vehicles built before 11/5/2010, proceed to Step 2.
    2. Vehicles built on or after 11/5/2010, proceed to Step 4.
  2. Reprogram the IC to the latest calibration using IDS release 71.03 and higher. This new calibration is not included in the VCM 2011.1 DVD. Calibration files may also be obtained at www.motorcraft.com.
  3. Reprogram the PCM and transmission control module (TCM) to the latest calibration using IDS release 71.03 and higher. This new calibration is not included in the VCM 2011.1 DVD. Calibration files may also be obtained at www.motorcraft.com.

    NOTE:PLEASE ADVISE THE CUSTOMER THAT THIS VEHICLE IS EQUIPPED WITH AN ADAPTIVE TRANSMISSION SHIFT STRATEGY WHICH ALLOWS THE VEHICLE’S COMPUTER TO LEARN THE TRANSMISSION’S UNIQUE PARAMETERS AND IMPROVE SHIFT QUALITY. WHEN THE ADAPTIVE STRATEGY IS RESET, THE COMPUTER WILL BEGIN A RE-LEARNING PROCESS. THIS RE-LEARNING PROCESS MAY RESULT IN FIRMER THAN NORMAL UPSHIFTS AND DOWNSHIFTS FOR SEVERAL DAYS.

  4. Enable OCR by using IDS and following the procedure below:
    1. Select – Module Programming.
    2. Select – Programmable Parameters.
    3. Select – Personality.
    4. Select – Forced Regeneration Request.
    5. Select – Enable and follow the IDS screen prompts to complete programming.

      NOTE:FOR VEHICLES BUILT PRIOR TO 11/5/2010, PLEASE PROVIDE THE CUSTOMER WITH A COPY OF THE CUSTOMER INFORMATION LOCATED AT THE END OF THIS ARTICLE PRIOR TO RELEASING THE VEHICLE. VEHICLES BUILT ON OR AFTER 11/5/2010 WILL HAVE THIS INFORMATION CONTAINED WITH THE ORIGINAL OWNER GUIDE PACKET INFORMATION

WARRANTY STATUS:

Information Only – Not Warrantable




Figure 1 – Article 11-2-12


NOTE: The information in Technical Service Bulletins is intended for use by trained, professional technicians with the knowledge, tools, and equipment to do the job properly and safely. It informs these technicians of conditions that may occur on some vehicles, or provides information that could assist in proper vehicle service. The procedures should not be performed by “do-it-yourselfers”. Do not assume that a condition described affects your car or truck. Contact a Ford or Lincoln dealership to determine whether the Bulletin applies to your vehicle. Warranty Policy and Extended Service Plan documentation determine Warranty and/or Extended Service Plan coverage unless stated otherwise in the TSB article. The information in this Technical Service Bulletin (TSB) was current at the time of printing. Ford Motor Company reserves the right to supercede this information with updates. The most recent information is available through Ford Motor Company’s on-line technical resources.

Copyright 2011 Ford Motor Company