Fulltext TSBs

Technical Service Bulletins

TSB
09-12-15
  • LARGE TEMPERATURE DIFFERENCES – BUILD BEFORE 11/6/2008
Publication Date: June 16, 2009

FORD:
2008-2009 F-Super Duty

ISSUE:

Some 2008-2009 F-Super Duty vehicles with a build date before 11/06/08, and equipped with DATC (Dual Automatic Temperature Control) may exhibit a side-to-side temperature difference greater than 15 degrees Fahrenheit (8.3 degrees Celsius). A temperature difference of less than 15 degrees Fahrenheit (8.3 degrees Celsius) would be considered normal and no repair attempt should be made. Also, it is not necessary to replace the EATC control head or the HVAC.

If equipped with manual climate control, vehicles may exhibit periods where the cabin temperature cannot be maintained with the control knob. Some customers may also complain the heat cannot be reduced without rotating the control knob well into the Cool/Blue range.

ACTION:

Follow the Service Procedure steps to correct the condition.

SERVICE PROCEDURE

Check Actuator Activity:

DATC systems may be monitored with the IDS PID (10 and 11 ). Manual A/C systems may be observed through the right side of the instrument panel with the glove compartment door positioned downward.

Erratic PID activity or an actuator that appears to be erratically hunting for correct position during the condition should be replaced. Refer to Workshop Manual, Section 412-01, for removal and installation details.

The ignition key must be off when replacing the actuator, energizing the actuator before installation on the HVAC case will cause the part to become mis-positioned and correct orientation will be lost. Incorrect actuator operation may result.

PART NUMBERPART NAME
9C3Z-19E616-BActuator Motor Asy

WARRANTY STATUS:

Eligible Under Provisions Of New Vehicle Limited Warranty Coverage
IMPORTANT: Warranty coverage limits/policies are not altered by a TSB. Warranty coverage limits are determined by the identified causal part.

OPERATIONDESCRIPTIONTIME
091215A2008-2009 F-Super Duty With Manual Climate Control: Replace The Actuator Motor Assembly Includes Time For Diagnosis (Do Not Use With Any Other Labor Operations)1.1 Hrs.
091215B2008-2009 F-Super Duty With Dual Electronic Automatic Temperature Control (DEATC): Replace The Right Actuator Motor Assembly Includes Time For Diagnosis; Depower And Repower Supplemental Restraint System (Do Not Use With Any Other Labor Operations)1.2 Hrs.
091215C2008-2009 F-Super Duty With Dual Electronic Automatic Temperature Control (DEATC): Replace The Left Actuator Motor Assembly Includes Time For Diagnosis; Depower And Repower Supplemental Restraint System; Recover, Evacuate And, Charge The A/C System; Remove And Install The Evaporator Core Housing (Do Not Use With Any Other Labor Operations)3.0 Hrs.
091215D2008-2009 F-Super Duty With Dual Electronic Automatic Temperature Control (DEATC): Replace The Right And Left Actuator Motor Assemblies Includes Time For Diagnosis; Depower And Repower Supplemental Restraint System; Recover, Evacuate And, Charge The A/C System; Remove And Install The Evaporator Core Housing (Do Not Use With Any Other Labor Operations)3.1 Hrs.
091215E2008-2009 F-Super Duty 6.4L With Dual Electronic Automatic Temperature Control (DEATC): Replace The Right Actuator Motor Assembly Includes Time For Diagnosis; Depower And Repower Supplemental Restraint System (Do Not Use With Any Other Labor Operations)1.2 Hrs.
091215F2008-2009 F-Super Duty 6.4L With Dual Electronic Automatic Temperature Control (DEATC): Replace The Left Actuator Motor Assembly Includes Time For Diagnosis; Depower And Repower Supplemental Restraint System; Recover, Evacuate And, Charge The A/C System; Remove And Install The Evaporator Core Housing (Do Not Use With Any Other Labor Operations)3.9 Hrs.
091215G2008-2009 F-Super Duty 6.4L With Dual Electronic Automatic Temperature Control (DEATC): Replace The RIGHT And Left Actuator Motor Assemblies Includes Time For Diagnosis; Depower And Repower Supplemental Restraint System; Recover, Evacuate And, Charge The A/C System; Remove And Install The Evaporator Core Housing (Do Not Use With Any Other Labor Operations)4.0 Hrs.
091215H2008-2009 F-Super Duty 6.4L With Dual Electronic Automatic Temperature Control (DEATC) And Auxiliary Electric Heat: Replace The Right Actuator Motor Assembly Includes Time For Diagnosis; Depower And Repower Supplemental Restraint System; Remove And Install Instrument Panel (Do Not Use With Any Other Labor Operations)2.1 Hrs.
091215J2008-2009 F-Super Duty 6.4L With Dual Electronic Automatic Temperature Control (DEATC) And Auxiliary Electric Heat: Replace The Left Actuator Motor Assembly Includes Time For Diagnosis; Depower And Repower Supplemental Restraint System; Recover, Evacuate And, Charge The A/C System; Remove And Install The Evaporator Core Housing (Do Not Use With Any Other Labor Operations)4.0 Hrs.
091215K2008-2009 F-Super Duty 6.4L With Dual Electronic Automatic Temperature Control (DEATC) And Auxiliary Electric Heat: Replace The RIGHT And LEFT Actuator Motor Assemblies Includes Time For Diagnosis; Depower And Repower Supplemental Restraint System; Recover, Evacuate And, Charge The A/C System; Remove And Install The Evaporator Core Housing (Do Not Use With Any Other Labor Operations)4.0 Hrs.

DEALER CODING

BASIC PART NO.CONDITION CODE
19E61642