Fulltext TSBs

Technical Service Bulletins

TSB
10-21-13
  • 6.2L – AUTOMATIC TRANSMISSION – HARSH, ABRUPT OR GEAR HUNTING SHIFT CONCERNS – BUILT ON OR BEFORE 9/1/2010
Publication Date: October 27, 2010

FORD:
2011 F-250, F-350

ISSUE:

Some 2011 Super-Duty vehicles equipped with a 6.2L engine and TorqShift automatic transmission built on or before 9/1/2010 may exhibit harsh/abrupt downshifts on acceleration at highway speeds, harsh/abrupt 1-2 upshifts, or hunting between 1st and 2nd gears on steep grades with maximum gross vehicle weight conditions.

ACTION:

Follow the service procedure steps to correct the condition.

SERVICE PROCEDURE

Reprogram the powertrain control module (PCM) to the latest calibration using IDS 69.04 or higher. This calibration may also be obtained at www.motorcraft.com.

Please advise the customer that this vehicle is equipped with an adaptive transmission shift strategy which allows the vehicle’s computer to learn the transmission’s unique parameters and improve shift quality. When the adaptive strategy is reset, the computer will begin a re-learning process. This re-learning process may result in firmer than normal upshifts and downshifts for several days.

WARRANTY STATUS:

Eligible Under Provisions Of New Vehicle Limited Warranty Coverage
IMPORTANT: Warranty coverage limits/policies are not altered by a TSB. Warranty coverage limits are determined by the identified causal part.

OPERATIONDESCRIPTIONTIME
102113A2011 F-Super Duty 6.2L 250, 350: Reprogram The PCM (Do Not Use With Any Other Labor Operations)0.3 Hr.

DEALER CODING

BASIC PART NO.CONDITION CODE
recal04

NOTE: The information in Technical Service Bulletins is intended for use by trained, professional technicians with the knowledge, tools, and equipment to do the job properly and safely. It informs these technicians of conditions that may occur on some vehicles, or provides information that could assist in proper vehicle service. The procedures should not be performed by “do-it-yourselfers”. Do not assume that a condition described affects your car or truck. Contact a Ford, Lincoln, or Mercury dealership to determine whether the Bulletin applies to your vehicle. Warranty Policy and Extended Service Plan documentation determine Warranty and/or Extended Service Plan coverage unless stated otherwise in the TSB article. The information in this Technical Service Bulletin (TSB) was current at the time of printing. Ford Motor Company reserves the right to supercede this information with updates. The most recent information is available through Ford Motor Company’s on-line technical resources.

Copyright 2010 Ford Motor Company