Fulltext TSBs

Technical Service Bulletins

TSB
96-23-1
  • STEERING – “CLICKING” NOISE HEARD WHEN TURNING STEERING WHEEL
  • NOISE – “CLICKING” SOUND HEARD WHEN TURNING STEERING WHEEL
Publication Date: NOVEMBER 4, 1996

FORD:
1990-1991 CROWN VICTORIA, TAURUS
LINCOLN-MERCURY:
1990-1991 GRAND MARQUIS, MARK VII, SABLE, TOWN CAR
1991 CONTINENTAL
LIGHT TRUCK:
1992-1996 AEROSTAR, BRONCO, ECONOLINE, F-150-350 SERIES
1995-1996 EXPLORER, RANGER, WINDSTAR

This TSB article is being republished in its entirety to revise the procedure and parts needed.

ISSUE:

A “clicking” noise may be heard when turning the steering wheel. This condition may be caused by minor surface variations in the original stamped non-silver plated upper column bearings.

ACTION:

Install an Upper Steering Column Bearing Kit if noise occurs during Diagnosis procedure. Refer to the following Service Procedure for installation details.

NOTE:THE CLICKING NOISE DOES NOT AFFECT STEERING OPERATION.

DIAGNOSIS

Before replacing the bearings, the following checks should be made:

  1. Hold the steering wheel in the 3 and 9 o’clock positions and rock the wheel (without rotating it) about its center, checking for the clicking noise.
  2. Repeat while holding the wheel in the 12 and 6 o’clock positions.

SERVICE PROCEDURE

If the noise does not occur with the above checks, the noise is due to another component such as the clockspring and this TSB article does not apply. If the noise does occur, install the Upper Steering Column Bearing Kit (F6AZ-3605-AA) which includes silver plated upper steering column bearings. Refer to Instruction Sheet 7162 provided in the Upper Steering Column Bearing Kit for replacement procedure.

The Upper Steering Column Bearing Kit (F6AZ-3605-AA) contains one (1) each of the following items:

  • Steel Tolerance Ring
  • Steel Sleeve (Stamped)
  • Bearing Pre-Load Spring
  • Upper Bearing Snap Ring
  • Steering Wheel Attaching Bolt
  • Small Upper Bearing (Silver Plated)
  • Large Upper Bearing (Silver Plated)
  • Instruction Sheet (I.S. 7162)

PART NUMBERPART NAME
F6AZ-3605-AAUpper Steering Column Bearing Kit

OTHER APPLICABLE ARTICLES:

89-25-3,90-25-8,91-3-1

SUPERSEDES:

92-12-3

WARRANTY STATUS:

Eligible Under The Provisions Of Bumper To Bumper Warranty Coverage For 1991 Lincolns And 1992-96 Vehicles, Basic Warranty Coverage For All Other Vehicle Lines

OPERATIONDESCRIPTIONTIME
962301AInstall Steering Column Bearing Kit – 1990-91 Crown Victoria/Grand Marquis1.9 Hrs.
962301BInstall Steering Column Bearing Kit – 1990-91 Taurus (Manual Transmission)1.4 Hrs.
962301CInstall Steering Column Bearing Kit – 1990-91 Taurus/Sable (Automatic Transmission)1.6 Hrs.
962301DInstall Steering Column Bearing Kit – 1990-91 Mark VII1.7 Hrs.
962301EInstall Steering Column Bearing Kit – 1990-91 Town Car1.8 Hrs.
962301FInstall Steering Column Bearing Kit – 1991 Continental1.6 Hrs.
962301GInstall Steering Column Bearing Kit – 1995-96 Windstar (Without Tilt Wheel)1.8 Hrs.
962301HInstall Steering Column Bearing Kit – 1995-96 Windstar (With Tilt Wheel)1.9 Hrs.
962301JInstall Steering Column Bearing Kit – 1995-96 Ranger/Explorer (With Tilt Wheel)1.8 Hrs.
962301KInstall Steering Column Bearing Kit – 1995-96 Ranger/Explorer (Without Tilt Wheel)1.7 Hrs.
962301LInstall Steering Column Bearing Kit – 1992-96 Econoline (With SRS And Tilt Wheel)2.0 Hrs.
962301MInstall Steering Column Bearing Kit – 1992-96 Econoline (With SRS And Without Tilt Wheel)1.9 Hrs.
962301NInstall Steering Column Bearing Kit – 1992-96 Econoline (Without SRS And With Tilt Wheel)1.8 Hrs.
962301OInstall Steering Column Bearing Kit – 1992-96 Econoline (Without SRS Or Tilt Wheel)1.7 Hrs.
962301PInstall Steering Column Bearing Kit – 1992-96 F-150-350/Bronco (With SRS And Tilt Wheel)1.8 Hrs.
962301QInstall Steering Column Bearing Kit – 1992-96 F-150-350/Bronco (With SRS And Without Tilt Wheel)1.7 Hrs.
962301RInstall Steering Column Bearing Kit – 1994-96 F-150-350/Bronco (Without SRS And With Tilt Wheel)1.7 Hrs.
962301SInstall Steering Column Bearing Kit – 1994-96 F-150-350/Bronco (Without SRS Or Tilt Wheel)1.6 Hrs.
962301TInstall Steering Column Bearing Kit – 1992-96 Aerostar1.7 Hrs.

DEALER CODING

BASIC PART NO.CONDITION CODE
351756

OASIS CODES:

303000, 702000, 702300


Copyright 1996 Ford Motor Company