Recalls

Recalls Bulletins

Recall data for: 2008 FORD E350

NHTSA Campaign Number: 10V130000

Manufacturer Campaign Number:

Make: FORD

Model: E350

Year: 2008

Component:
EQUIPMENT ADAPTIVE

Manufacturers Involved: ELKHART COACH

Begin Date Of Manufacturing:

End Date Of Manufacturing:

Recall Type: V

Potential Number Of Units Affected: 200

Date Owner Notified By Manufacturer: 20100727

Recall Initiator: MFR

Manufacturer Responsible For Recall: ELKHART COACH

Date Report Received By ODI: 20100402

Date Added To File: 20100402

Regulation Part Number:

Federal Motor Vehicle Safety Standard Number:

Defect Summary:
ELKHART COACH HAS NOTIFIED NHTSA ABOUT A DEFECT IN CERTAIN TRANSIT BUSES EQUIPPED WITH CERTAIN RICON S SERIES AND K SERIES L-MODEL WHEELCHAIR LIFTS, DUE TO A PROBLEM IN THE SOFTWARE THAT CONTROLS THE LIFT’S “UP” FUNCTION. IF THE “UP” SWITCH IS RELEASED BEFORE THE FLOOR LEVEL LIMIT SWITCH IS ACTIVATED, THE LIFT MAY CONTINUE ITS UPWARD TRAVEL FOR APPROXIMATELY 1 SECOND BEFORE STOPPING. THE CONTINUED UPWARD TRAVEL MAY OVERRUN THE FLOOR LEVEL CUT OFF POINT.

Consequence Summary:
WHEN THE PLATFORM OVERRUNS THE VEHICLE FLOOR LEVEL AND STOPS AT AN ANGLE FROM 15-20 DEGREES, IT IS POSSIBLE FOR A PERSON IN A WHEELCHAIR TO TIP OVER AND FOR SOMEONE STANDING ON THE PLATFORM TO FALL, POSSIBLY RESULTING IN INJURIES.

Corrective Action:
ELKHART COACH WILL NOTIFY OWNERS AND THE REPAIRS WILL BE PERFORMED BY AUTHORIZED RICON DEALERS FREE OF CHARGE. CURRENTLY RICON IS DEVELOPING A SOFTWARE SOLUTION AND IS NOT AVAILABLE. UNTIL THE SOFTWARE SOLUTION IS AVAILABLE, RICON WILL PROVIDE OWNERS WITH A BULLETIN OUTLINING PROPER WHEELCHAIR LIFT OPERATION AND WILL SHIP OWNERS A DVD-BASED TRAINING AID TO PROMOTE PROPER LIFT OPERATION AT NO COST. THE SAFETY RECALL BEGAN ON JULY 27, 2010. OWNERS MAY CONTACT RICON CUSTOMER SERVICE AT 800- 322-2884, EMAILING AT WWW.DMATA@WABTEC.COM.