Recalls

Recalls Bulletins

Recall data for: 2002 FORD EXPLORER

NHTSA Campaign Number: 04V442000

Manufacturer Campaign Number: 04S20

Make: FORD

Model: EXPLORER

Year: 2002

Component:
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS

Manufacturers Involved: FORD MOTOR COMPANY

Begin Date Of Manufacturing: 20000801

End Date Of Manufacturing: 20030623

Recall Type: V

Potential Number Of Units Affected: 955732

Date Owner Notified By Manufacturer: 20040930

Recall Initiator: ODI

Manufacturer Responsible For Recall: Ford Motor Company

Date Report Received By ODI: 20040913

Date Added To File: 20040915

Regulation Part Number:

Federal Motor Vehicle Safety Standard Number:

Defect Summary:
ON CERTAIN SPORT UTILITY VEHICLES, THE LIFTGATE GLASS STRUT MAY BECOME DISENGAGED OR THE HINGE MAY FRACTURE ALLOWING THE GLASS TO FALL AND POSSIBLY BREAK.

Consequence Summary:
IF THE HINGE SHOULD FRACTURE, THERE IS A POTENTIAL FOR THE GLASS TO FALL AND ULTIMATELY BREAK AND PERSONAL INJURIES COULD OCCUR.

Corrective Action:
DEALERS WILL HAVE THE LIFTGATE GLASS STRUT BRACKETS AND GLASS HINGES REPLACED. FOR THE VEHICLES BUILT FROM AUGUST 1, 2000 THROUGH MARCH 3, 2002, THE DEALERS WILL REPLACE THE HINGES AND LIFTGATE STRUT BRACKET. ON VEHICLES BUILT FROM MARCH 3, 2002 THROUGH JUNE 23, 2003, THE DEALERS WILL ONLY REPLACE THE HINGES. THE RECALL BEGAN ON SEPTEMBER 30, 2004. A POSTCARD WAS SENT TO OWNERS ON DECEMBER 27, 2004, ADVISING THEM THAT PARTS ARE NOW AVAILABLE. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.