At Ford Motor Company, providing customers with high quality, dependable vehicles has been a top priority for 100 years. In order to maintain these standards, the company is offering no-charge Customer Satisfaction Programs to owners of certain 2003 MY F-Superduty (250-550) and Excursion models with 6.0L diesel engines.

A number of these vehicles may exhibit reduced engine performance and rough idle due to a faulty Injection Control Pressure (ICP) sensor. Additional vehicles may exhibit the same symptoms in cold weather conditions due to a mismatch in the Fuel Injection Control Module (FICM) and the Powertrain Control Module (PCM). Two Customer Satisfaction Programs are underway to repair these concerns.

Customer notification letters were mailed out in mid-April (Customer Satisfaction Programs 03B05 and 03B06) to owners of approximately 47,000 2003 model year Ford F-Series Superduty (250/350/450/550) and Excursion vehicles equipped with 6.0 liter diesel engines built from Job #1, June 2002, through February 3, 2003.

These vehicles may exhibit reduced engine performance and rough idle due to powertrain calibration and Injection Control Pressure sensor (ICP) concerns. Dealers will reprogram the Powertrain Control Module and replace the ICP sensor at no charge.

An additional 19,482 trucks built from Job #1, June 2002, through February 23, 2003 are covered in Customer Satisfaction Program 03B06 for reprogramming of the Powertrain Control Module only. (Note: After February 3, 2003, a redesigned ICP sensor was installed in production. Replacement of this part is not required for vehicles in program 030B06.)

As a show of appreciation to our customers, Ford is offering one free Motorcraft oil and filter change at authorized dealers. This offer is for affected vehicles only and will expire December 31, 2003. The voluntary Customer Satisfaction Programs will be in effect through December 31, 2005, regardless of mileage.