At Ford Motor
Company, providing customers with high quality, dependable vehicles
has been a top priority for 100 years. In order to maintain these
standards, the company is offering no-charge Customer Satisfaction
Programs to owners of certain 2003 MY F-Superduty (250-550) and
Excursion models with 6.0L diesel engines.
A number of these
vehicles may exhibit reduced engine performance and rough idle due to
a faulty Injection Control Pressure (ICP) sensor. Additional
vehicles may exhibit the same symptoms in cold weather conditions due
to a mismatch in the Fuel Injection Control Module (FICM) and the
Powertrain Control Module (PCM). Two Customer Satisfaction Programs
are underway to repair these concerns.
Customer
notification letters were mailed out in mid-April (Customer
Satisfaction Programs 03B05 and 03B06) to owners of approximately
47,000 2003 model year Ford F-Series Superduty (250/350/450/550) and
Excursion vehicles equipped with 6.0 liter diesel engines built from
Job #1, June 2002, through February 3, 2003.
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Glossary
1999
2003
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