Help locating ordered truck
02-28-2017, 08:07 AM
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Location: new columbia pa
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Help locating ordered truck
1FT8W3BT3HEB73391 . Truck ordered in Oct 2016 and still no truck. Thinking of saying the heck with it and looking at other options
02-28-2017, 08:11 AM
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WOW! What does your dealership say about the delay? I ordered Dec 6, 2016 and have just heard that the truck shows "delivery status" at the dealership. Hopefully picking it up on Thursday.
02-28-2017, 08:18 AM
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ETIS says is was built on 10/18/2016
I'd definitely be calling my dealer.
02-28-2017, 08:21 AM
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Got mine last week, ordered it on December 28th :/
02-28-2017, 08:23 AM
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Have spoke with dealer and regional rep and one step above. Still no answers. Just frustrating and looking for help
02-28-2017, 08:31 AM
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Just hypothesizing, but either they sold it to someone else or it was damaged in transit.
If any one has access to carfax, they can run the VIN and see if it was registered.
Either way, your dealer should know what happened. Sounds to me like you are getting the run around, and that is a shame.
02-28-2017, 11:18 AM
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ETIS says build date of Oct 18
02-28-2017, 11:39 AM
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Call this number: 1-800-392-3673, it's Ford Customer Care. They have been very helpful in locating my truck AND they'll make a case # for you.
02-28-2017, 11:50 AM
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Google shows nothing. Will check my milk carton when I get home.
02-28-2017, 11:57 AM
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It doesn't show up on COTUS
02-28-2017, 12:05 PM
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Somebody else got that truck.
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