I could have sworn I had replied back with the resolution months ago. Anyhow, I did as Berry suggested and "manipulated" the motor and the seat came right up.
Basically, the motor isn't attached super firmly and when moving the seat up and down it can get "wedged" in such a way that the motor cannot move down the track. I didn't even have to hit it with a hammer, just used my hand and was able to get it working again.