Here is my argument with Recon Accessories.
What a bunch of F'n clowns!
This is my email string with them below....
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From: cumminalong
To:
warranties@reconaccessories.com
Subject: Bad Bulb Socket
Date: Sun, 26 Oct 2008 17:38:34 -0400
My name is REMOVED, my original order number was 12002.
I am having a problem with the reverse light socket on the following product:
264171BK Part # 264171BK - SMOKED LED Tail Lights Dodge RAM 02-09 - Dodge Smoked LED Tail Lights - a-Smoke $299.95 $299.95
I have tested all circuits up to socket and the only place I do not get 12V is at the bulb side of the socket.
There is power at the factory connector, power to the + & - ends of the leads, but no power actually to the bulb.
The bulb type is 3057.
Could you please send me a replacement piece for this item.
Attached are pictures of the defective part.
Thank you,
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From: cumminalong
Sent: Monday, November 03, 2008 4:20 AM
To:
warranties@reconaccessories.com
Subject: FW: Bad Bulb Socket
This is resend of the orignal message.
Just trying to get a status on this piece.
Thanks,
Rich
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FW: Bad Bulb Socket
From: cumminalong
Sent: Wed 11/05/08 6:23 PM
To:
warranties@reconaccessories.com
Third attempt to contact via e-mail.
Will call tomorrow.
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From:
todd@4amg.com
To: cumminalong
CC:
heath@4amg.com;
ryan@4amg.com
Subject: RE: Bad Bulb Socket
Date: Thu, 6 Nov 2008 10:35:48 -0500
We don’t sell or provide sockets for the reverse light bulb…that is an OE item…
buy a new one from your dealership.
Thnx,
Todd Fleischman
AMG, Inc. &
RECON Accessories
Direct: (561) 945-8633
P: (877) 37-RECON
F: (561) 892-4680
W:
www.reconaccessories.com
P Please consider the environment before printing this email or its attachments.
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From: cumminalong
Sent: Thursday, November 06, 2008 2:39 PM
To:
todd@4amg.com
Subject: RE: Bad Bulb Socket
That should be on the '07 and up trucks. The 07+ trucks use a seperate socket.
The 03 - 06 trucks use a light bar that has 3 bulbs in it.
The reverse bulb itself gets used in your lights, but they came with the socket.
The socket was pre-wired into the wiring harness on your lights.
If needed, I can remove the lights, get a picture of them and the OEM lights to show you the difference.
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From:
todd@4amg.com
To: cumminalong
CC:
ryan@4amg.com;
heath@4amg.com
Subject: RE: Bad Bulb Socket
Date: Thu, 6 Nov 2008 15:01:36 -0500
Our kits do not come with reverse light bulbs or bulb sockets. You will need to get one from your dealer….u can order a reverse light bulb in WHITE LED from us by going here:
Recon Accessories: 3156 / 3157 / 3057 Style LED Bulbs
The part # you want is 264207WH
Thnx,
Todd Fleischman
AMG, Inc. &
RECON Accessories
Direct: (561) 945-8633
P: (877) 37-RECON
F: (561) 892-4680
W:
www.reconaccessories.com
P Please consider the environment before printing this email or its attachments.
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From: cumminalong
Sent: Thursday, November 06, 2008 5:23 PM
To:
todd@4amg.com
Subject: RE: Bad Bulb Socket
Are you kidding me?
Here are the pics. You tell me what came with what.
And instead of me BUYING those LED's, how about sending me a pair ALONG WITH THE SOCKET or A NEW TAIL LIGHT for my trouble?