We have a problem with the wifes Explorer folks - last Sat whilst out driving we heard - and felt - a big bang from the drivers side front of the vehicle and saw something black bounce in the road behind us. Assumed at first we'd had a stone thrown up by the tyre - but then noticed that the charging light had come on and the steering had gone very hard. We were only a mile from our destination so carried on and checked it there. Opening the bonnet (European 4.0 V6) we found the serpentine belt pushed over to one side and the idler/tensioner pulley that sits below the alternator had disintegrated. The RAC brought us home and the car went into the garage on Monday, AM for repair.

Now the fun starts,

So far the main Ford agent has delivered two different parts, neither of which have been correct. The mechanic is trying to source a part but is being confused by the Ford agent who are telling him it's an Australian import...Doh!!!

Question I have is - has any one else in the UK had this issue and if so - do you know the correct part number for this pulley????