> Correct me if I
>am wrong but it seems negligent that the vehicles in for
>service sit there with the keys in them and there is no
>security to prevent anyone from walking in, getting in one
>and driving out.


you're right. we don't have any official security. there really isn't any sort of plan for it and there hver has been.

but the keys in the ignition thing is a necessity because of the way the dealer works. the dealer (and all domestic dealers are like this)is split into "lines." each line is a different specialty.

alot of vehicles come in for different complaints that are different specialities and hence different lines.

so a front end guy fixes a clunk. well the veh is also in for a blown fuse. well the front end guy does his job and parks it with the key in it for the next guy. its a policy that has is been developed out of experience. if techs were keeping the keys or the advisors were keeping the keys or something along those lines, chaos would ensue.

the lack of a security plan is the problem--not leaving the keys in the car.

almost all car garages leave keys in the car when repairing them.




There is no gate, no guard etc! Now that
>would be OK I guess if you weren't having a problem, but
>obviously there is already a pattern of loss and nothing has
>been done to prevent future lossses - therefore they would
>have a hard time showing that they are not negligent!


well 4 in a week is a terrible thing. but this is the first time that i know of that this has been a problem (over many many many years).

is there haphazard security?

oh yeah... try no security.