I hate to admit it, but your all right. It really depends on the shop. My guys are really fair when doing OOP's and will only fail a vehicle for glaring problems that fall under the list of "failiable" items. A good example of this is an oil leak. for an oil leak to fail an OOP it has to be leaking so bad that there is a chance it could start a fire, not sweating. We call it as we see it but would never fail an OOP for sweating but I have worked in shops where they will try. A good advisor makes all the difference as I have argued with techs before about the rules of an OOP and had to get the "bible" out and show them. I will also check the vehicle myself after a tech gives me the estimate to confirm the repairs are actually needed. So for future reference, when you drop your vehicle off at the shop, smile...it goes a long way to keeping the advisor on your side and looking out for both the shops and your best interests. A happy customer is a repeat customer.