Yes, Ford also told me that if I plug the cell charger in one of the outlets, it supposedly causes the a/c to shut off. I have NOT used the cell phone charger since the issued was first brought up to the dealership. This problem with the a/c shutting off continues and I feel Ford in now making excuses. It is also getting to be very annoying, especially when it shuts down in 100 degree weather! Anyone else with this problem?