Downshifting problem has returned. No longer during a rolling stop, now there is a consistent bump at a higher speed.
The dealer has acknowledged the condition. The tech cleared the transmission learning tables and advised us to monitor performance. If the problem persists, they plan on replacing the transmission solenoid pack. Weird how a "plan" was listed on the service invoice instead of an actual corrective action. OK- I'll play the game.
If it has to happen, I'd rather have a problem like this appear early in the warranty period. This 2011 belongs to my 73 year old mother and it just turned over 7'100 miles. Fortunately, Ford Motor Co will own this expensive repair until it's fixed properly.