Hi everyone,
Im here to help Jaclyn out. My name is Kim.
Originally Posted by
galaxie641
doesn't always read the phone right away but that may be a phone issue.
If your phone is taking a long time to connect, remove your phones battery and replace it. Turn it back on; you will notice a quicker connection, galaxie641.
Originally Posted by
Doncon1216
they say the mic is bad due to no commands are heard however I read a lot of stories
Hi Doncon1216,
Did replacing the microphone resolve your issue?
Originally Posted by
dennisscully
incoming calls cannot be answered from the screen on the dash. If I answer the call from the phone there is no audio on my end. The call freezes the system and maybe a couple of minutes later it releases the system and I can hear my radio again.
I am not sure how to master reset the radio but I will look into it.
Hey dennisscully,
I suggest performing a master reset to resolve those issues. If you have the MyFord Touch system, click this link for instructions:
How to Perform a Master Reset | MyFord Touch | Ford.com
Here are the instructions for the regular SYNC radio:
How to Perform a Master Reset | SYNC & SYNC with MyFord | Ford.com
Let me know if you have any questions!
Kim