Hi Guys, thanks for the information. I just deleted my Galaxy SIII and then re-paired it and it did not fix the problem. I am not sure how to master reset the radio but I will look into it. I have an appointment at the dealership in a couple of days to get this fixed. I am in CA and it is illegal to not use hands free when driving. So, I am out of business while driving for now. I will add a post after I visit the dealer.