We've got 23k miles on my wife's 2012 and we both love it. No problems except for MFT. The software is on its 3rd update from Ford. More reliable but still slow and clunky. Everything else has been great. I think CR hated the MFT when they first reviewed it and still hasn't gotten over it.
USAA rated the 2013 as a "best value" in class. That's reliability, safety and price. I think that nearly every review I have seen fusses about the touch screen but that seems to be it. Our dealer says they rarely do anything more than change oil and rotate tires on 'em. You be the judge, but I'd forget CR.