Thanks for the great info... I have an '04 with a simular issue. I have 3 or 4 CD's stuck in my radio and ever since my volume control on the radio cranks up real loud when trying to turn it down. Luckly I have the controls on the steering wheel to use. FYI - I think the place you sent your radio to is SPL Electronics. I'll give them a call and see if they can take care of my radio issues. Do you remember what they charged to replace the CD player in your radio? Thanks again.