Yeah, I was going to tell you to take it to another dealer. But is there more than one dealer on Oahu? I would give Ford a call and let them know the Ford dealer is giving you the run around. My experience with transmission issues is they don't always act up. You could be on the hook for $425 for an intermittent issue. That is rediculous. Those fees must be that dealer's policy. The two Ford dealers I take my vehicles to don't have any of these fees.