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Search: Posts Made By: FordService
Forum: Super Duty & Heavy Duty 04-16-2015, 03:48 PM
Replies: 10
Views: 286
Posted By FordService
Hi tking4, I only have the ability to...

Hi tking4,

I only have the ability to communicate on forums like this one. Not to worry, my colleagues at the Customer Relationship Center can offer the same assistance that I do. Give them a call...
Forum: Super Duty & Heavy Duty 04-16-2015, 10:47 AM
Replies: 10
Views: 286
Posted By FordService
Thanks for the quick reply, tking4. If you'd...

Thanks for the quick reply, tking4. If you'd like, I can escalate this to your regional customer service manager so they can get involved. Send me a private message with your full name, best daytime...
Forum: Super Duty & Heavy Duty 04-16-2015, 10:13 AM
Replies: 10
Views: 286
Posted By FordService
Welcome to the forum, tking4! I'll be happy to do...

Welcome to the forum, tking4! I'll be happy to do what I can to help. Did you have a Ford Dealership diagnose this for you or have you just spoken to them on the phone? I'll start researching some...
Forum: Super Duty & Heavy Duty 04-16-2015, 10:10 AM
Replies: 3
Views: 171
Posted By FordService
Hi Pit Crew, Has this happened again or does...

Hi Pit Crew,

Has this happened again or does everything appear back to normal? To set your mind at ease, it might not be a bad idea to go ahead and have your dealership inspect. Let me know what...
Forum: 6.7L Power Stroke Diesel 04-16-2015, 09:28 AM
Replies: 5
Views: 301
Posted By FordService
Welcome to the forum, Gymbear31; congrats on your...

Welcome to the forum, Gymbear31; congrats on your truck! As the others have suggested, I'd recommend returning to your dealership so they can inspect. I'll be happy to see what I can do to help as...
Forum: 6.7L Power Stroke Diesel 04-16-2015, 08:54 AM
Replies: 24
Views: 1,170
Posted By FordService
Welcome to the forum, reelsharp100; I want to...

Welcome to the forum, reelsharp100; I want to look into this further and see what options there are to help. Send me a private message with your information and I'll get to work. I'll need your full...
Forum: 6.7L Power Stroke Diesel 04-15-2015, 02:58 PM
Replies: 9
Views: 361
Posted By FordService
Hi Demo-man, I recommend making an...

Hi Demo-man,

I recommend making an appointment at your dealership so they can get this wobble straightened out. I don't have access to TSBs, but your service manager will be able to check for any...
Forum: 2009 - 2014 F150 04-15-2015, 12:55 PM
Replies: 3
Views: 188
Posted By FordService
Sure thing, EXPYBOAT01! If you'd like me to...

Sure thing, EXPYBOAT01! If you'd like me to proceed with escalating this up to your regional customer service manager, just shoot a quick PM my way with your details and I'll make it happen. In your...
Forum: 6.7L Power Stroke Diesel 04-15-2015, 09:33 AM
Replies: 30
Views: 11,178
Posted By FordService
Hi, everyone! Maybe your trucks are dabbling...

Hi, everyone!

Maybe your trucks are dabbling in meteorology and they're telling you a storm is coming? J/K! Seriously though, this is something your dealership would be happy to help with. Come...
Forum: 6.7L Power Stroke Diesel 04-15-2015, 09:11 AM
Replies: 684
Views: 126,503
Posted By FordService
I hear ya, Randy. If you'd like me to escalate...

I hear ya, Randy. If you'd like me to escalate this to your regional customer service manager (CSM), just give me a shout via PM; I know they'd appreciate the opportunity to help smooth out your...
Forum: 2009 - 2014 F150 04-15-2015, 08:18 AM
Replies: 3
Views: 188
Posted By FordService
I'm sure your dealer would be happy to help you...

I'm sure your dealer would be happy to help you see clearly again, EXPYBOAT01! Let me know if you decide to get this into their hands and I'll put it on the radar of your regional customer service...
Forum: 6.7L Power Stroke Diesel 04-14-2015, 08:49 AM
Replies: 684
Views: 126,503
Posted By FordService
It might be time for a trip to the dealer, Randy....

It might be time for a trip to the dealer, Randy. If you decide to get them involved, be sure to take your tech along for a test drive so you can demonstrate the vibration. How many miles are on your...
Forum: 2011 & Newer Explorer 04-14-2015, 08:36 AM
Replies: 5
Views: 168
Posted By FordService
Thanks for responding, linedog, and offering to...

Thanks for responding, linedog, and offering to keep us in the loop. I'll continue to hang around this thread in case you need my assistance.

Crystal
Forum: Super Duty & Heavy Duty 04-14-2015, 07:52 AM
Replies: 5
Views: 222
Posted By FordService
Thanks for the update, BCM; let's get this pushed...

Thanks for the update, BCM; let's get this pushed up the line to your regional customer service manager. To make that happen, PM me your full name, best daytime phone number, VIN, current mileage,...
Forum: 2009 - 2014 F150 04-14-2015, 07:41 AM
Replies: 9
Views: 835
Posted By FordService
Hi mstelly, You may want to consider going...

Hi mstelly,

You may want to consider going to a different Ford Dealership for a second opinion; some folks have had success going that route. If you need help finding an alternate dealership near...
Showing results 1 to 15 of 494

 
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