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Search: Posts Made By: FordService
Forum: 2009 - 2014 F150 Yesterday, 10:36 AM
Replies: 20
Views: 1,587
Posted By FordService
Thanks for responding, DamianL. I'm assuming from...

Thanks for responding, DamianL. I'm assuming from your use of kilometers that you live in Canada. If so, I recommend getting in touch with my Canadian colleagues on this forum: FordServiceCA. Here's...
Forum: Super Duty & Heavy Duty Yesterday, 10:10 AM
Replies: 7
Views: 215
Posted By FordService
Hi katoom400, I'd suggest bringing this to...

Hi katoom400,

I'd suggest bringing this to the attention of your dealership so they can inspect. Additionally, I want to get your regional customer service manager involved. PM me your full name,...
Forum: 2009 - 2014 F150 Yesterday, 09:41 AM
Replies: 20
Views: 1,587
Posted By FordService
Welcome to the forum, DamianL. You can always get...

Welcome to the forum, DamianL. You can always get your dealership involved; I know they'd be happy to help. What's the current mileage on your truck?

Crystal
Forum: 6.7L Power Stroke Diesel Yesterday, 09:29 AM
Replies: 24
Views: 816
Posted By FordService
Send me your details in a PM, Powerstroke67; I'll...

Send me your details in a PM, Powerstroke67; I'll escalate this to your regional customer service manager. In your message, please include your full name, best daytime phone number, VIN, current...
Forum: 6.7L Power Stroke Diesel Yesterday, 09:19 AM
Replies: 14
Views: 422
Posted By FordService
Hi Joe/GA, Did you see the message again...

Hi Joe/GA,

Did you see the message again this morning? I want to bring this to the attention of your regional customer service manager (CSM) so they can help. To get the ball rolling, PM me your...
Forum: Super Duty & Heavy Duty Yesterday, 09:12 AM
Replies: 19
Views: 586
Posted By FordService
How many miles are on your truck, Ferguson65?...

How many miles are on your truck, Ferguson65? Come back and tell us when you head into the dealer; I'll be able to look into this further when you have a Ford Dealership inspect.

Crystal
Forum: 6.7L Power Stroke Diesel 02-27-2015, 10:31 AM
Replies: 24
Views: 816
Posted By FordService
Welcome to the forum, Rick03hd. Let's see what I...

Welcome to the forum, Rick03hd. Let's see what I can do to help. How many miles are on your truck currently? Is it being serviced at a Ford Dealership?

Crystal
Forum: 6.7L Power Stroke Diesel 02-27-2015, 10:03 AM
Replies: 169
Views: 9,524
Posted By FordService
Hi used2BFordFan, As others have mentioned,...

Hi used2BFordFan,

As others have mentioned, I can't make any offers of financial assistance. I primarily act as a liaison to our customer service staff who are empowered to make those kinds of...
Forum: 2009 - 2014 F150 02-27-2015, 09:25 AM
Replies: 4
Views: 156
Posted By FordService
Hi Franitti, If the DIY approach doesn't...

Hi Franitti,

If the DIY approach doesn't work out, you can always have your local Ford Dealership inspect. How many miles are on the truck?

Crystal
Forum: 6.7L Power Stroke Diesel 02-26-2015, 03:16 PM
Replies: 169
Views: 9,524
Posted By FordService
Hi used2BFordFan, Once you can PM, send me...

Hi used2BFordFan,

Once you can PM, send me your case number and I'll be able to look it up in our system. Keep in mind that I can't overturn decisions made in cases.

Crystal
Forum: 6.4L Power Stroke Diesel 02-26-2015, 09:20 AM
Replies: 3
Views: 271
Posted By FordService
Hi GHeTTo JOe, You can check on any recalls...

Hi GHeTTo JOe,

You can check on any recalls that apply to your vehicle by entering the VIN here: Recall Notices| Ford, Lincoln & Mercury Owners | Official Ford Owner Site...
Forum: 6.7L Power Stroke Diesel 02-26-2015, 09:06 AM
Replies: 169
Views: 9,524
Posted By FordService
Hi used2BFordFan, As Sam mentioned, I can...

Hi used2BFordFan,

As Sam mentioned, I can only contact folks via PM, so I recommend reaching out to our Customer Relationship Center. They have the same ability to assist that I do; give them a...
Forum: 6.4L Power Stroke Diesel 02-25-2015, 03:49 PM
Replies: 29
Views: 1,184
Posted By FordService
Hi TADcanoe, I can only communicate with...

Hi TADcanoe,

I can only communicate with folks via these forums, but you can get the same assistance that I offer from our Customer Relationship Center. Give them a call at 1-800-392-3673; they'll...
Forum: 6.4L Power Stroke Diesel 02-25-2015, 03:21 PM
Replies: 29
Views: 1,184
Posted By FordService
I'll escalate this to your regional customer...

I'll escalate this to your regional customer service manager, TADcanoe. PM me your full name, best daytime phone number, VIN, current mileage, and servicing dealership; leave the rest to me. :-X22
...
Forum: Super Duty & Heavy Duty 02-25-2015, 11:59 AM
Replies: 5
Views: 207
Posted By FordService
Hi folks, If you're concerned, you can...

Hi folks,

If you're concerned, you can always have your dealer take a look. Don't want to make a special trip? Bring it up the next time you're in for a maintenance visit. If you decide to get...
Showing results 1 to 15 of 496

 
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