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-   -   mobile app problems (https://www.ford-trucks.com/forums/1372511-mobile-app-problems.html)

78fordman 04-08-2015 05:53 AM

mobile app problems
 
I keep getting an error on my tablet when using the android app. About 1 of 5 threads I look at says error, bad response from server, update application. I have the most current app. Did fee change something or is it a problem on my side.

Jmatthews 04-08-2015 08:20 AM


Originally Posted by 78fordman (Post 15250050)
I keep getting an error on my tablet when using the android app. About 1 of 5 threads I look at says error, bad response from server, update application. I have the most current app. Did fee change something or is it a problem on my side.

Same here..

Furyus1 04-08-2015 10:56 AM

Same here - I took a screenshot of the error message:
https://cimg1.ibsrv.net/gimg/www.for...0918648e29.png

IB Jose 04-08-2015 02:09 PM

We've been building a new app from the ground up, so support for the existing app is basically nonexistent.

We will be releasing the beta version of the app this week, so please stay tuned.

In the meantime, feel free to the use our Mobile Template in the browser, as it's been updated to be very user friendly (I personally use it all the time).

78fordman 04-11-2015 05:55 AM

Could you provide a link for your beta program?

Pitcrw6 04-12-2015 07:03 PM


Originally Posted by IB Jose (Post 15251232)
We've been building a new app from the ground up, so support for the existing app is basically nonexistent.

We will be releasing the beta version of the app this week, so please stay tuned.

In the meantime, feel free to the use our Mobile Template in the browser, as it's been updated to be very user friendly (I personally use it all the time).

When you mean "Mobile Template in the browser" do you mean the blue banner at the bottom that reads Mobile version or something like that? If so thats what I was using and I couldnt reply in a thread. All I would get is all smilies.

bigdan1979f-250 04-14-2015 08:11 PM

Where are you all at on this project? I can't hardly view any threads without getting a "parse error". Really frustrating...

Pitcrw6 04-14-2015 08:48 PM

I'm assuming the launched it already. I typed in the website in my browser and the full site version came up then at the bottom I clicked on view mobile site and now I can upload pics from my phone and no more errors. The new site is great. Can even add smilies. :-jammin

Tedster9 04-14-2015 09:12 PM

No, this is in reference to the mobile app, specifically for smartphones. While a mobile website has certain advantages on a smartphone the apps are a different deal.

The IB Autogroup app for iPhone has always been a little wonky. Lately it has been horked severely, and reinstallation doesn't seem to help.

bigdan1979f-250 04-14-2015 09:24 PM


Originally Posted by Tedster9 (Post 15271056)
No, this is in reference to the mobile app, specifically for smartphones. While a mobile website has certain advantages on a smartphone the apps are a different deal. The IB Autogroup app for iPhone has always been a little wonky. Lately it has been horked severely, and reinstallation doesn't seem to help.

Right, I have an I phone 4. IB Jose mentioned above that they were building a new app from the ground up. That was what I was referencing. I assume it's not ready yet?

Tedster9 04-14-2015 09:51 PM

Real Soon Now (tm)

Sorry. I denounce myself.

Pitcrw6 04-15-2015 08:19 AM

Well for those that use the mobile version which I guess its different from the App, it's 100 times better.

william_04_x 04-15-2015 09:47 AM

I agree the mobile version is much better, but it still lacks the ability to pass out rep. I use the mobile version 99% of the time, and not having this feature available is frustrating.

Pitcrw6 04-15-2015 10:02 AM

I agree, I wish it did have a rep button But it's great now that we can upload pics from our phone.

351Cleveland C4 04-15-2015 06:17 PM

What's this new app gonna be called? Let us know the instant it's avalible.


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