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Showing Visitor Messages 1 to 10 of 11
  1. Jason Richtsmeier
    08-17-2016 11:06 AM - permalink
    Jason Richtsmeier
    I have a 2013 Ford F350 with the Sync MyTouch in it. I am having trouble with the clock not wanting to update the time. I am having the same issue as the user in this post:

    Did you ever find a fix?

  2. Shhhhh
    07-21-2016 05:44 PM - permalink
    Apparently I cannot send a private message until I've posted 25 times? I'm wondering if you would be able to send me the correct update files for my sync system? The dealer just performed "computer" upgrades, but was unable to determine if sync was a part of them. I just confirmed my versions are the same as before their upgrade. The chat person for the ford owners site said the site was having issues and updates could not be downloaded.

    Thank you
  3. kronos
    05-26-2016 03:39 PM - permalink
    Hi Cara,

    It says my last comfirmed update was Aug, 9, 2013 Gen1-v3.1. But my bluetooth no seems to drop a lot lately and I haven't received text alerts in quite a while. Also, it seems that somewhere there is a hard drive and some music is stored on that hard drive and I would like it cleared if possible. It's my music that I plugged in with the usb but some the system has stored in on the radio somewhere. Any advise?
  4. swies
    12-18-2015 02:43 PM - permalink
    I have read and cannot find my issue.
    2009 Platinum.
    Syncmyride says there is a 'Dealer Installed' update available.
    I thought we could do the updates and that was the purpose of the site...
  5. JackOHearts
    12-03-2015 08:17 PM - permalink
    Well i have read thru most of these postings.
    Nothing seems to apply to my situation.
    2015 F-250 Synch, no touch. just the screen for the radio and limited synch features.
    After working well for 2 months since i bought the truck:
    Two different droid phones paired and performed well.
    Nothing. No Phone. No Phone menu. No Synch at all. No response to pushing the phone button. No response to pushing the Synch button.
    So I can’t do a reset because I can’t get to that menu item.
    No joy calling 800 #. They did not seem to understand what the different buttons did when the system was working correctly.
    Thanks in advance for a solution.
  6. Thomas D.
    03-06-2015 10:25 AM - permalink
    Thomas D.
    Hello, heard through the grape vine that you might be able to enlighten me on a Sync question. Selling my 2011 F-350 Lariat w/ Nav (upgrading to a '15 F-450) and need to wipe the Hard Drive before the new owner takes possesion. Haven't been able to find a definitive answer on the proper procedure. Need to delete all music & screen pics. Any help would be appreciated. Thanks Thomas
  7. SBV45
    10-29-2014 03:59 PM - permalink
    Jaclyn, The shop manager, Ben, at MacHaik FLM in Georgetown, TX gave a few knowing nods when I described the problem. I was not the first one with this issue. He said there was a software fix for it.
    Steve, SBV45
  8. okgearhead
    01-20-2014 12:08 PM - permalink
    Hey guys, I'm looking at buying a 2014 Explorer Sport with the My Ford Touch system and my wife is concerned about all the problems that other owners are having. What , if any solutions, are their ? She really loves the look and the way it drives, but will buy a Toyota if there is no way around the MFT problems. Please help ! Thanks for your time, Tim.
  9. Rutcutter
    01-07-2014 11:18 AM - permalink
    Check your pm's..
  10. azchris
    01-03-2014 09:01 AM - permalink
    I have a 2011 King Ranch 6.7L with sync. My current version is Gen1-V3.1 is that the most up to date. according to the sync website it is, but i see comments about ver 3.5


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  • Last Activity: 10-22-2016 03:40 PM
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