Dealer Called Today- Bad EGR Cooler and HG - Please Advise
#1
Dealer Called Today- Bad EGR Cooler and HG - Please Advise
I just got a call from the dealer today after dropping my truck off this morning. I had two main issues to report after last 1000 mile trip pulling my 15Klb Toy Hauler to Oregon. I have a stock 05 350 DWR with Tow Boss (430 gears) Lariat.
1. Low Power and Boost on steep grades
2. Smell of coolant and coolant looks discolored/contaminated.
At the start of the trip I had a dealer visit to replace #5 cracked nozzle injector and weak #4 injector. Same time they test drove and replaced sluggish EGR valve. They also reported EOT to ECT delta of 22 degrees (max spec) is 15
Here is what is wrong so far
1. Bad EGR Cooler - will replace. They stated they have a oil cooler kit to replace with it. I informed them of a 2009 Ford Bulletin that states oil cooler to be replaced when a bad EGR cooler is found. I know the clogging issue with the oil cooler leads to the EGR failure at times
2. HG are borderline and they will be replacing
3. EGR valve is agian sticking (they will replace no charge since it was just installed a week ago)
Here is what I want to do
1. Require Ford to replace oil cooler for sure. It seems obvious both need to be done and Ford states it. Anyone have any official Ford statements on this. I'm looking
2. Install ARP Head Studs and use new OEM HG.
3. As soon as I get it home, install a coolant filter (before I clog the new oil cooler)
4. Push the dealer on a specific coolant flush process since the circuit has been contaminated with exhaust/oil. Any recommendations
5. What is the chance of my oil circuit being contaminated with coolant if the HG leaked? Any advice?
6. I've asked them to carefully inspect the HPOP filter for any damage. They shyd away with me asking to install the Stainless mesh filter. They claimed Warranty Issue.
Please, anyone have any other advice while the patient is open and I can work with the dealer. I have the extended warranty so I'm mostly covered (not the ARP studs of course). Truck only has 44K miles and mostly used for weekend around town and towing to go duning (Oregon, NV, Arizona, Idaho)
Thanks,
Mark
1. Low Power and Boost on steep grades
2. Smell of coolant and coolant looks discolored/contaminated.
At the start of the trip I had a dealer visit to replace #5 cracked nozzle injector and weak #4 injector. Same time they test drove and replaced sluggish EGR valve. They also reported EOT to ECT delta of 22 degrees (max spec) is 15
Here is what is wrong so far
1. Bad EGR Cooler - will replace. They stated they have a oil cooler kit to replace with it. I informed them of a 2009 Ford Bulletin that states oil cooler to be replaced when a bad EGR cooler is found. I know the clogging issue with the oil cooler leads to the EGR failure at times
2. HG are borderline and they will be replacing
3. EGR valve is agian sticking (they will replace no charge since it was just installed a week ago)
Here is what I want to do
1. Require Ford to replace oil cooler for sure. It seems obvious both need to be done and Ford states it. Anyone have any official Ford statements on this. I'm looking
2. Install ARP Head Studs and use new OEM HG.
3. As soon as I get it home, install a coolant filter (before I clog the new oil cooler)
4. Push the dealer on a specific coolant flush process since the circuit has been contaminated with exhaust/oil. Any recommendations
5. What is the chance of my oil circuit being contaminated with coolant if the HG leaked? Any advice?
6. I've asked them to carefully inspect the HPOP filter for any damage. They shyd away with me asking to install the Stainless mesh filter. They claimed Warranty Issue.
Please, anyone have any other advice while the patient is open and I can work with the dealer. I have the extended warranty so I'm mostly covered (not the ARP studs of course). Truck only has 44K miles and mostly used for weekend around town and towing to go duning (Oregon, NV, Arizona, Idaho)
Thanks,
Mark
#3
#4
I have the extended 17 point warranty so yes so far all is covered. The only thing would be the ARP studs - that would be on me at what seems to be ~ $ 425 on Ebay.
I don't know yet if there is a better price.
Are you saying the new HPOP OEM filter is stainless? If so, I assume they would replace only if the original (I assume plastic mesh) is broken. Please advise.
I don't have any photos
Thanks and I'm still welcoming input so I can be armed in the morning when I continue the calls with the dealer.
Thanks everyone!
I don't know yet if there is a better price.
Are you saying the new HPOP OEM filter is stainless? If so, I assume they would replace only if the original (I assume plastic mesh) is broken. Please advise.
I don't have any photos
Thanks and I'm still welcoming input so I can be armed in the morning when I continue the calls with the dealer.
Thanks everyone!
#5
I just got a call from the dealer today after dropping my truck off this morning. I had two main issues to report after last 1000 mile trip pulling my 15Klb Toy Hauler to Oregon. I have a stock 05 350 DWR with Tow Boss (430 gears) Lariat.
1. Low Power and Boost on steep grades
2. Smell of coolant and coolant looks discolored/contaminated.
At the start of the trip I had a dealer visit to replace #5 cracked nozzle injector and weak #4 injector. Same time they test drove and replaced sluggish EGR valve. They also reported EOT to ECT delta of 22 degrees (max spec) is 15
Here is what is wrong so far
1. Bad EGR Cooler - will replace. They stated they have a oil cooler kit to replace with it. I informed them of a 2009 Ford Bulletin that states oil cooler to be replaced when a bad EGR cooler is found. I know the clogging issue with the oil cooler leads to the EGR failure at times
2. HG are borderline and they will be replacing
3. EGR valve is agian sticking (they will replace no charge since it was just installed a week ago)
Here is what I want to do
1. Require Ford to replace oil cooler for sure. It seems obvious both need to be done and Ford states it. Anyone have any official Ford statements on this. I'm looking
2. Install ARP Head Studs and use new OEM HG.
3. As soon as I get it home, install a coolant filter (before I clog the new oil cooler)
4. Push the dealer on a specific coolant flush process since the circuit has been contaminated with exhaust/oil. Any recommendations
5. What is the chance of my oil circuit being contaminated with coolant if the HG leaked? Any advice?
6. I've asked them to carefully inspect the HPOP filter for any damage. They shyd away with me asking to install the Stainless mesh filter. They claimed Warranty Issue.
Please, anyone have any other advice while the patient is open and I can work with the dealer. I have the extended warranty so I'm mostly covered (not the ARP studs of course). Truck only has 44K miles and mostly used for weekend around town and towing to go duning (Oregon, NV, Arizona, Idaho)
Thanks,
Mark
1. Low Power and Boost on steep grades
2. Smell of coolant and coolant looks discolored/contaminated.
At the start of the trip I had a dealer visit to replace #5 cracked nozzle injector and weak #4 injector. Same time they test drove and replaced sluggish EGR valve. They also reported EOT to ECT delta of 22 degrees (max spec) is 15
Here is what is wrong so far
1. Bad EGR Cooler - will replace. They stated they have a oil cooler kit to replace with it. I informed them of a 2009 Ford Bulletin that states oil cooler to be replaced when a bad EGR cooler is found. I know the clogging issue with the oil cooler leads to the EGR failure at times
2. HG are borderline and they will be replacing
3. EGR valve is agian sticking (they will replace no charge since it was just installed a week ago)
Here is what I want to do
1. Require Ford to replace oil cooler for sure. It seems obvious both need to be done and Ford states it. Anyone have any official Ford statements on this. I'm looking
2. Install ARP Head Studs and use new OEM HG.
3. As soon as I get it home, install a coolant filter (before I clog the new oil cooler)
4. Push the dealer on a specific coolant flush process since the circuit has been contaminated with exhaust/oil. Any recommendations
5. What is the chance of my oil circuit being contaminated with coolant if the HG leaked? Any advice?
6. I've asked them to carefully inspect the HPOP filter for any damage. They shyd away with me asking to install the Stainless mesh filter. They claimed Warranty Issue.
Please, anyone have any other advice while the patient is open and I can work with the dealer. I have the extended warranty so I'm mostly covered (not the ARP studs of course). Truck only has 44K miles and mostly used for weekend around town and towing to go duning (Oregon, NV, Arizona, Idaho)
Thanks,
Mark
#6
I agree it would be nice to add the external oil cooler system and bulletproof EGR. Problem is that I have to pay for those. Right now the dealer has to pay to put the crapy OEM stuff in. I realize that it is just a matter of when again, not if. However, adding a coolant filter can extend the oil cooler life (which we all know is the first in the chain of failure that then leads to the EGR cooler being compromised).
So it is really a matter of dollars vs reliability and doing it again. The dealer will void the rest of the two years of my warranty if I install the aftermarket (correct) solutions.
I did hint at this today and the dealers basically shyd away with ...well your warranty then might be void...... blah blah. Ford should just accept others can make a better solution and compensate the difference to us.
Thanks for the input
So it is really a matter of dollars vs reliability and doing it again. The dealer will void the rest of the two years of my warranty if I install the aftermarket (correct) solutions.
I did hint at this today and the dealers basically shyd away with ...well your warranty then might be void...... blah blah. Ford should just accept others can make a better solution and compensate the difference to us.
Thanks for the input
#7
I agree it would be nice to add the external oil cooler system and bulletproof EGR. Problem is that I have to pay for those. Right now the dealer has to pay to put the crapy OEM stuff in. I realize that it is just a matter of when again, not if. However, adding a coolant filter can extend the oil cooler life (which we all know is the first in the chain of failure that then leads to the EGR cooler being compromised).
So it is really a matter of dollars vs reliability and doing it again. The dealer will void the rest of the two years of my warranty if I install the aftermarket (correct) solutions.
I did hint at this today and the dealers basically shyd away with ...well your warranty then might be void...... blah blah. Ford should just accept others can make a better solution and compensate the difference to us.
Thanks for the input
So it is really a matter of dollars vs reliability and doing it again. The dealer will void the rest of the two years of my warranty if I install the aftermarket (correct) solutions.
I did hint at this today and the dealers basically shyd away with ...well your warranty then might be void...... blah blah. Ford should just accept others can make a better solution and compensate the difference to us.
Thanks for the input
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#8
#9
I am not judging, I am just asking .........
#10
I wonder if there is anyone selling fake arp's on ebay? The studs probably wouldn't hold up to the 245Ft.Lbs of torque if they were not hardened steel...
I know one ARP dealer on ebay is legit. "MKM Custom"
#14