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  #1  
Old 04-16-2010, 09:39 AM
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Thumbs down User "lisagoud" Paul Goudreau

Worst experience I have had in a long time. I am trying to buy a transmission from them for my Courier project, it was a great deal for $100. He estimated the shipping weight as 80lbs- Seemed a little light, but ok, so I sent $200 for the purchase and to cover shipping. I then went back and forth with him for three weeks about shipping it, I think he took it to UPS ONCE and they said it would be almost $200 for shipping. I said several times to take it back there or to take it to Fedex, ship it, and I'd pay whatever extra cost there was.
Well, the 5 mile drive to Saco (his words) to go to Fedex was further than he wanted to go, so I finally went and set up a Fedex account so I could schedule a pickup from his shop, Goudreau's Garage. After waiting a few days I asked for an update, and instead got a refund with the note "I'm tired of trying to help you".
Tired of trying to help me? You didn't help me. You held onto my money for a month and a half while I jumped through hoops trying to get the parts I paid for. Now, my project is very far behind schedule and I am going to miss the get together this truck was supposed to premier at. Thanks.


I advise that users should avoid this person, if there have been any other bad dealings with this user please let me know.
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  #2  
Old 04-19-2010, 05:55 PM
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Man, some people should just go crawl under a rock and stay away from society!!!

Thanks for the warning!!
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  #3  
Old 04-28-2010, 07:40 PM
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What gall, besides the bull, glad you got you money back.
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  #4  
Old 11-29-2010, 06:54 AM
lisagoud lisagoud is offline
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It's absolutely amazing the blinders some people have on. For the record, I could not get the item shipped for what the buyer wanted to pay so I told him to arrange the shipping.,. The transmission sat her for damn near a month waiting to be picked up once palletted and all set to go. Despite how many times I asked for the shipping tag number, the buyer didn't have one. I asked again for a shipping tag but one was not produced. After all this, the buyer kept insisting that I just drop it off at a feedex without any shipping information. I never received any shipping documentation nor did Fedex have any record of this buyer's tag when I called them twice to verify. I have been burnt like this once before by having a buyer lie about this and Fedex turning around and charging me $600.00 for shipping because the buyer lied. This is why I do NOT deal with shipping. If someone wants to purchase the item and actually have it picked up, I will happily accomodate him. If this buyer did not have his pallet picked up by Fedex when he is the one that arranged shipping, perhaps he had contact Fedex to find out why they didn't pick it up not insted of blaming the seller who had nothing to do wiuth the entire ordeal. I would have been happy to send back the money the next day (especially for $100) IF i WAS REQUESTED BUT i WAS NOT. I would have been happy to drop off the item at Fedexz if I had been sent a shipping label as I had numerous times requersted, but I did not have any tag sent to me.. If you want to put this on me, so be it. Some people will not take any responsibility for their own lack of action and blame others. So be it but I really would expected more out of a moderator.
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  #5  
Old 11-29-2010, 08:40 AM
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Jared Kennedy <jrock4x4@gmail.com> Thu, Mar 11, 2010 at 3:12 PM
To: "Paul R. Goudreau" <lisagoud@gwi.net>
Is there any chance you still have this transmission?
[Quoted text hidden]
Paul R. Goudreau <lisagoud@gwi.net> Thu, Mar 11, 2010 at 3:17 PM
To: Jared Kennedy <jrock4x4@gmail.com>

I dropped it off at the transmission shop and I think he still has it…$100.00 if he does.



From: Jared Kennedy [mailto:jrock4x4@gmail.com]
Sent: Thursday, March 11, 2010 5:13 PM
To: Paul R. Goudreau
Subject: Re: M5R2 transmission
[Quoted text hidden]
Jared Kennedy <jrock4x4@gmail.com> Thu, Mar 11, 2010 at 3:19 PM
To: "Paul R. Goudreau" <lisagoud@gwi.net>
I'd still need it shipped, I think the cost of that was about $90 or so?
If it is still available I can send you $200 for it shipped via paypal or money order.
[Quoted text hidden]
Paul R. Goudreau <lisagoud@gwi.net> Thu, Mar 11, 2010 at 3:26 PM
To: Jared Kennedy <jrock4x4@gmail.com>

Send it PayPal to this email address along with your physical address and I’ll make it happen.



From: Jared Kennedy [mailto:jrock4x4@gmail.com]
Sent: Thursday, March 11, 2010 5:19 PM
To: Paul R. Goudreau
Subject: Re: M5R2 transmission



I'd still need it shipped, I think the cost of that was about $90 or so?
If it is still available I can send you $200 for it shipped via paypal or money order.

On Thu, Mar 11, 2010 at 3:17 PM, Paul R. Goudreau <lisagoud@gwi.net> wrote:

I dropped it off at the transmission shop and I think he still has it…$100.00 if he does.



From: Jared Kennedy [mailto:jrock4x4@gmail.com]
Sent: Thursday, March 11, 2010 5:13 PM
To: Paul R. Goudreau
Subject: Re: M5R2 transmission



Is there any chance you still have this transmission?

On Thu, Dec 10, 2009 at 4:47 PM, Jared Kennedy <jrock4x4@gmail.com> wrote:

I am, but funding is an issue right now with Christmas and lack of work. If you have another person interested, don't hold it for me, otherwise I can have the money on or around Jan 15th.



On Thu, Dec 10, 2009 at 2:22 PM, Paul R. Goudreau <lisagoud@gwi.net> wrote:

Still interested?



From: Jared Kennedy [mailto:jrock4x4@gmail.com]
Sent: Saturday, December 05, 2009 9:40 PM
To: lisagoud@gwi.net
Subject: M5R2 transmission



Do you have an estimated weight for this transmission? I'm trying to figure out how much it'll cost to get this shipped to me. I do want it, I just am not 100% on when I can afford it.






Jared Kennedy <jrock4x4@gmail.com> Thu, Mar 11, 2010 at 5:27 PM
To: "Paul R. Goudreau" <lisagoud@gwi.net>
Ok, I will send money tomorrow, I have to wait on a transfer.
Shipping info is:
Jared Kennedy
6196 S2000W
Rexburg, ID 83440
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Paul R. Goudreau <lisagoud@gwi.net> Fri, Mar 12, 2010 at 4:25 AM
To: Jared Kennedy <jrock4x4@gmail.com>

Great…any problems I will let you know



From: Jared Kennedy [mailto:jrock4x4@gmail.com]
Sent: Thursday, March 11, 2010 7:28 PM
[Quoted text hidden]
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Paul R. Goudreau <lisagoud@gwi.net> Fri, Mar 12, 2010 at 2:34 PM
To: Jared Kennedy <jrock4x4@gmail.com>

Haven’t seen it yet.



From: Jared Kennedy [mailto:jrock4x4@gmail.com]
Sent: Thursday, March 11, 2010 7:28 PM
[Quoted text hidden]
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Jared Kennedy <jrock4x4@gmail.com> Fri, Mar 12, 2010 at 2:41 PM
To: "Paul R. Goudreau" <lisagoud@gwi.net>
My wife forgot about putting the funds in. Should be there inside an hour.
[Quoted text hidden]
Paul R. Goudreau <lisagoud@gwi.net> Fri, Mar 12, 2010 at 2:49 PM
To: Jared Kennedy <jrock4x4@gmail.com>

I’ll let you know when it does.



From: Jared Kennedy [mailto:jrock4x4@gmail.com]
Sent: Friday, March 12, 2010 4:41 PM
[Quoted text hidden]
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Jared Kennedy <jrock4x4@gmail.com> Fri, Mar 12, 2010 at 3:28 PM
To: "Paul R. Goudreau" <lisagoud@gwi.net>
Should have it by now-
[Quoted text hidden]
Paul R. Goudreau <lisagoud@gwi.net> Fri, Mar 12, 2010 at 3:49 PM
To: Jared Kennedy <jrock4x4@gmail.com>

I will get this ready to go Monday…any problems, I will be in touch.



From: Jared Kennedy [mailto:jrock4x4@gmail.com]
Sent: Friday, March 12, 2010 5:29 PM
[Quoted text hidden]
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Jared Kennedy <jrock4x4@gmail.com> Thu, Mar 25, 2010 at 9:24 PM
To: "Paul R. Goudreau" <lisagoud@gwi.net>
Do you have any estimate on when I should be getting this?
[Quoted text hidden]
Paul R. Goudreau <lisagoud@gwi.net> Fri, Mar 26, 2010 at 4:21 AM
To: Jared Kennedy <jrock4x4@gmail.com>

I had a problem with shipping it so we are going to try AUPS one more time on Monday in order to send it for the 90.00 otherwise, It looks like Greyhound business



From: Jared Kennedy [mailto:jrock4x4@gmail.com]
Sent: Thursday, March 25, 2010 11:24 PM
[Quoted text hidden]
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Jared Kennedy <jrock4x4@gmail.com> Mon, Mar 29, 2010 at 5:45 PM
To: "Paul R. Goudreau" <lisagoud@gwi.net>
Did it get out today?
[Quoted text hidden]
Paul R. Goudreau <lisagoud@gwi.net> Tue, Mar 30, 2010 at 3:17 PM
To: Jared Kennedy <jrock4x4@gmail.com>

Address again?



From: Jared Kennedy [mailto:jrock4x4@gmail.com]
Sent: Friday, March 12, 2010 5:29 PM
[Quoted text hidden]
[Quoted text hidden]
Jared Kennedy <jrock4x4@gmail.com> Tue, Mar 30, 2010 at 3:38 PM
To: "Paul R. Goudreau" <lisagoud@gwi.net>
6196 S 2000 W
Rexburg, ID 83440.
I'd really appreciate being able to get this before the end of the week, I'm at the point in my project where I really need the transmission to get everything mocked up.
[Quoted text hidden]
Paul R. Goudreau <lisagoud@gwi.net> Tue, Mar 30, 2010 at 4:05 PM
To: Jared Kennedy <jrock4x4@gmail.com>

I am shipping it po8ut UPS tomorrow no matter what the rate and will send you the tracking info



From: Jared Kennedy [mailto:jrock4x4@gmail.com]
Sent: Tuesday, March 30, 2010 5:38 PM
[Quoted text hidden]
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Jared Kennedy <jrock4x4@gmail.com> Tue, Mar 30, 2010 at 5:15 PM
To: "Paul R. Goudreau" <lisagoud@gwi.net>
Let me know if it costs more to ship, it shouldn't exceed the $100 I sent for that but that was an estimate.
[Quoted text hidden]
Paul R. Goudreau <lisagoud@gwi.net> Wed, Mar 31, 2010 at 3:39 PM
To: Jared Kennedy <jrock4x4@gmail.com>

I TOOK IT TO ups QAND THEY SAID THEY WOULD SHIP IT BUT THEY WANTED LIKE 190.00 BECAUSE THERE SCALE SAID 149 LBS (I DON’T THINK THAT WAS ACCURATE THOUGH)> I HAVE P[AQLLETED THE TRANSMISSION UP AND SHRINK WRAPPED IT AND AM GOING TO EITHER LET YOU ARRANGE SHIPPING FOR IT OR I’LL REFUND YOUR MONEYU. I SPENT 25.00 ON STRAPS AND THE WIFE And I spent 2 hours today trying to help you out including stopping by some overpriced trucking companies but to no avail. I would estimate the actual weight around 100lbs plus a 10 lb pallet. Let me know what you want to do.



From: Jared Kennedy [mailto:jrock4x4@gmail.com]
Sent: Tuesday, March 30, 2010 7:16 PM
[Quoted text hidden]
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Jared Kennedy <jrock4x4@gmail.com> Wed, Mar 31, 2010 at 4:02 PM
To: "Paul R. Goudreau" <lisagoud@gwi.net>
Fedex's website says $132 based on a 30x18x18 package weighing 150lbs. You can just seal off the end of it, slap a label on, and ship it that way as long as it isn't caked with grease. If Fedex doesn't work out, then send it UPS and I'll send you the extra it costs.
[Quoted text hidden]
Paul R. Goudreau <lisagoud@gwi.net> Wed, Mar 31, 2010 at 4:09 PM
To: Jared Kennedy <jrock4x4@gmail.com>

I shrink wrapped it up and brought it to UPS and they said they needed it on a pallet…so off I went to find a pallet, but ratchet straps to tie it down and then shrink wrapped the whole thing as they requested. Their scale is too small to read it accurately which is why they said it weight 149 lbs (1 lb shy of their max). I can try to send it FedEx ground tomorrow if you like.



From: Jared Kennedy [mailto:jrock4x4@gmail.com]
Sent: Wednesday, March 31, 2010 6:03 PM
[Quoted text hidden]
[Quoted text hidden]
Paul R. Goudreau <lisagoud@gwi.net> Wed, Mar 31, 2010 at 4:47 PM
To: Jared Kennedy <jrock4x4@gmail.com>

My suggestion is you have FedEx ground pick it up at

Goudreau’s Garage

58A Portland Ave\

Old Orchard Beach, Me 04064

207-934-0513



I will refund your $100.00 for shipping and it’s on its way to you. There is a FedEx ground office right in Saco, Me about 5 miles away.



From: Jared Kennedy [mailto:jrock4x4@gmail.com]
Sent: Wednesday, March 31, 2010 6:03 PM
[Quoted text hidden]
[Quoted text hidden]
Jared Kennedy <jrock4x4@gmail.com> Wed, Mar 31, 2010 at 6:03 PM
To: "Paul R. Goudreau" <lisagoud@gwi.net>
I don't have a fedex account so I can't schedule a pickup.
If it's just over in Saco, than can you take it to the ground office? Just let me know how much it'll be/it cost you, and I'll send the balance via paypal.
[Quoted text hidden]
Jared Kennedy <jrock4x4@gmail.com> Fri, Apr 2, 2010 at 4:38 PM
To: "Paul R. Goudreau" <lisagoud@gwi.net>
Were you able to get the transmission sent?
[Quoted text hidden]
Jared Kennedy <jrock4x4@gmail.com> Mon, Apr 5, 2010 at 9:22 PM
To: "Paul R. Goudreau" <lisagoud@gwi.net>
Anything? Shipped, not shipped?
[Quoted text hidden]
Jared Kennedy <jrock4x4@gmail.com> Sun, Apr 11, 2010 at 11:00 PM
To: "Paul R. Goudreau" <lisagoud@gwi.net>
It's been a week and a half since I last heard from you. If I don't hear from you by Tuesday, I'm putting in a dispute with paypal.
[Quoted text hidden]
Paul R. Goudreau <lisagoud@gwi.net> Mon, Apr 12, 2010 at 12:12 PM
To: Jared Kennedy <jrock4x4@gmail.com>

I am still having a problem with the shipping…FedEx said if you set up the pickup., they can charge your card. I suggest that’s the way we go.



From: Jared Kennedy [mailto:jrock4x4@gmail.com]
Sent: Monday, April 12, 2010 1:00 AM
[Quoted text hidden]
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Jared Kennedy <jrock4x4@gmail.com> Mon, Apr 12, 2010 at 12:45 PM
To: "Paul R. Goudreau" <lisagoud@gwi.net>
Fine, I will go do that at lunch tomorrow but I need the $100 I sent for shipping back to do that.
[Quoted text hidden]
Paul R. Goudreau <lisagoud@gwi.net> Mon, Apr 12, 2010 at 1:47 PM
To: Jared Kennedy <jrock4x4@gmail.com>

I will do that for you to this email address



From: Jared Kennedy [mailto:jrock4x4@gmail.com]
Sent: Monday, April 12, 2010 2:45 PM
[Quoted text hidden]
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Paul R. Goudreau <lisagoud@gwi.net> Mon, Apr 12, 2010 at 1:48 PM
To: Jared Kennedy <jrock4x4@gmail.com>

Do you want to send me a money request by PayPal?



From: Jared Kennedy [mailto:jrock4x4@gmail.com]
Sent: Monday, April 12, 2010 2:45 PM
[Quoted text hidden]
[Quoted text hidden]
Jared Kennedy <jrock4x4@gmail.com> Tue, Apr 13, 2010 at 5:45 PM
To: "Paul R. Goudreau" <lisagoud@gwi.net>
Ok, it was exactly what I said- I need a Fedex account in order to create a shipment and schedule a pickup. So, I went and created an account. I have attached a shipping label, print it and tape it on the package. The system had an error when I submitted the pickup request, so they may pick it up tomorrow between 8am and 6pm. If not, then PLEASE TAKE IT AND THE LABEL TO THE FEDEX OFFICE.
[Quoted text hidden]

transmission shipping label.PDF
796K
Jared Kennedy <jrock4x4@gmail.com> Thu, Apr 15, 2010 at 8:20 PM
To: "Paul R. Goudreau" <lisagoud@gwi.net>
Any updates?
[Quoted text hidden]

lisagoud@gwi.net <lisagoud@gwi.net> Fri, Apr 16, 2010 at 4:25 AM
To: Jared Kennedy <JROCK4x4@gmail.com>
----------------------------------------------------------------------
Paul Goudreau sent you $
----------------------------------------------------------------------

Transaction ID: xxx
Hello Jared Kennedy,




----------------------------------------------------------------------
Note from Paul Goudreau:I'm tired of trying to help you out. I am returning your money and cancellin this deal.

So, here's the transcript. I feel it backs up my statements as to what happened, feel free to provide proof otherwise.
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  #6  
Old 11-29-2010, 09:35 AM
lisagoud lisagoud is offline
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I agree completely with this scenario...I offered multiple times to refund your money but to no avail. I suggested having Fedex pick it up but to no avail. I am sorry you feel you were victimized but I did everything and more I could (especiaslly for $100.00)> I prefer local piockup so things like this don't happen. I do NOT have any trucking companies up in this area that offer fair shipping rates for large items. I have no control over shipping costs which is why I prefer not to deal with them but have the buyer do that. If the buyer doesn't set up the shipping as requested, it is not my fault the pallet doesn't move. For the record, I never received the 'shipping label' because I would have contacted Fedex for you. I know myself if Fedex does not pickup something I am waiting for,l I contact FEDEX myself to find out why and then take corrective action as required. Apparently you feel otherwise.
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Old 11-29-2010, 09:35 AM
 
 
 
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