Snap On Dealers

[ford2go]

I've never owned a Snap On tool in my life, but I saw this discussion on another forum, and I thought that I'd see what the opinions were around here. Basically there was general agreement that the tools themselves were good, but that the dealers these days often were not. There were a number of posts that said that it was hard -- if not impossible -- to get replacements. The situation was much worse when the account hadn't been doing much purchasing. If this topic is deemed too controversial please delete it.

[Medicmike63]

I have dealt with several Snap On dealers over the years. One was hard to deal with and didn't like to warranty anything. The other two have been great and I consider them to be friends after years of buying tools. Just like anything else...there are good dealers and bad dealers!

The Mac dealers I have dealt with have all been good but they never seem to stay in business long (at least around here).

[Frdbuy8589]

The dealers are people, some are pricks some are cool. I left my shop 3 years ago and I still talk to my snap on guy every few weeks or so.

[Action4478]

My snap on guy acted like friend ,until I didn't need much in the line of new tools , all crap from there on ...I haven't seen a driver in 8-9 years . A couple of snap on supervisors stopped in , they were not much concerned . Its actually a good thing , I have found many other places to buy my tools for a lot less cash...

[Phinxter]

The last snap-on guy I dealt with sold me an extractor kit with lefty drill bits. I asked him if he would warranty the drill bits since there is no way I could sharpen them myself. he said Snap-on won't but I will. A year later he must have forgot cause he charged me for 2 new bits. I deal with a Matco guy he is easy to work with.

[bashby]

I think mac and possibly matco warranties drill bits, snap on doesnt. I htink Mac has some issues with the way they treat their dealers, they dont seem to last wrong around here either