6 disc/radio problem

pennyv · #1 (**permalink**) 10-30-2009, 05:12 PM

I have had a problem with my 6 disc in-dash factory radio since i got the truck. the cd skips periodically and when your listening to a cd and you turn the vehicle off and then turn it back on the cd starts over, not where it left off. this is in a 2005 ford f-150 supercrew. i have had the unit replaced 3 or 4 times now. i continue to have this problem. they are installing refurbished units. iwas wandering if anybody else has had or is still having problems like me. any help getting this fixed would be appreciated. thanks!

n5926g · #2 (**permalink**) 10-30-2009, 07:31 PM

First off.. Welcome to the forum,there is a specific area to post your question,but I may be able to shed some light on the issue.
There may not be anything wrong with your head unit,
The way I see it,you likely have two problems...
First the skipping...These units are very suceptable to vibration,and you need to look at the back of the unit,to see if the plastic pin is firmly loged in the hole provided.If its anything like my 07,the radio istelf bolts up with 4 screws on the front,and a large pin that slides into a hole in the rear of the dash panel itself.If this support isnt there you can get excessive vibration,and it will cause it to skip.
Second...There are two voltage inputs to the head unit,one is switched"hot" and the other is constant hot.The constant hot leg provides memory for the clock,and pre-set radio channels.It also provided internal memory for the cd portion to resume play at start-up.
You didnt say if you were having any clock,or station memory problems,but if you are,I suspect an intermittent connection on this "hot" leg.
If you arent having any memory issues,I suggest borrowing a working one out of perhaps a friends truck,and putting it in. If the problem persists,its in the vehicle,if not I just cant believe that all 3-4 radios replaced have the same problem......Perhaps possible.If its still under warranty,keep taking it back until they either get it right,or figure out whats going on..

Perhaps posting this thread on the audio portion of this site will provide better results.

pennyv · #3 (**permalink**) 10-30-2009, 08:10 PM

i think it might be a bad constant hot connection somewhere too, but the cd does'nt start over every single time and the clock and radio presets never have to be reset. so that makes me think its the radio. the dealer has never check for bad connections, they just replace the radio. they install refurbished units, not new ones. so when and wherever they rebuild the radios at, i guess the problem is showing up when they fix the units that are being returned. i think ford should give me a brand new radio and sse what happens.

n5926g · #4 (**permalink**) 10-30-2009, 08:35 PM

Quote:

Originally Posted by pennyv

i think it might be a bad constant hot connection somewhere too, but the cd does'nt start over every single time and the clock and radio presets never have to be reset. so that makes me think its the radio. the dealer has never check for bad connections, they just replace the radio. they install refurbished units, not new ones. so when and wherever they rebuild the radios at, i guess the problem is showing up when they fix the units that are being returned. i think ford should give me a brand new radio and sse what happens.

I totally agree....I bought a 6 sisc cd head unit off ebay(new take-out) for 150.00 shipped,and IT works flawlessly.My 07 is an XL version(no bells and whistles)....keep on them!

pennyv · #5 (**permalink**) 10-30-2009, 08:41 PM

thanks for that info. ithink i will tell them i want a brand new unit . i found aplace online that sells oem units and there was onlu 100.00 difference between a refurbished unit and anew one, so if they want to make me happy and keep a customer i would hope they would honor my request. again thanks!

n5926g · #6 (**permalink**) 10-30-2009, 08:44 PM

Quote:

Originally Posted by pennyv

thanks for that info. ithink i will tell them i want a brand new unit . i found aplace online that sells oem units and there was onlu 100.00 difference between a refurbished unit and anew one, so if they want to make me happy and keep a customer i would hope they would honor my request. again thanks!

No worries...were glad to help out here.Be sure to keep the forum on your favorites list. There are alot of poeple happy to assist in whatever you need.