To anyone who has signed up or renewed as a Club FTE member since January 1, 2002:
As many of you are aware, our current Club FTE registration process is severely flawed. Some registrations were lost completely, some partially completed, some completely unprocessed and even a few processed twice. Some registrations were handled immediately, but the unfortunate and embarrasing truth is that some are as old as 3 months.
Our current system is being completely revamped and will be replaced in 3 weeks with an automated system. In the meantime, we will be putting in a MONUMENTAL effort for the next 7 business days to complete ALL pending and incomplete registrations. As a token of apology to those who have waited more than 2 weeks, we will be giving those users an additional 6 months of registration for free. We have a full time person who will be putting in 40 hours over the next seven days completing all unfinished registrations. We will be sending out an email to each user as we complete their registeration.
Thank you for your patience and understanding.
Concerning the Club FTE magazine, the next issue features two new editors who will be taking over the job for me. We hope to put out a grand issue for all of you!
Recruitment right now will hurt more than it helps. We're going to make a major push for membership once we get the new system in place. We're also going to be upgrading the membership software so your web site design software is easier to work with and it will integrate web based email with it!
Thanks for the offer of 6 months free but I don't think it is propper to punnish you or the club just because I wasn't able to have access to parts of the site. After all you did not bill my card untill you sent me my notification and membership card. Good things come to those who wait. Club FTE is worth the wait.
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Because of the Brave
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Its part of the problem of some users being partially setup. So far, Johh, our new guy, has knocked out steps 1 through 3 (there are 5 steps total) for 240 users this week. After he's done with them, he has another 120 to complete. After all the steps are done, you'll get an email.
If everyone is set up, and I registered April 8th, does it mean I am one of the ones missing? If so, I recently had an order shipped from the store so you have all the info you need to sign me up. No need for the extra 6 months.
"Beam me up Scotty. There's no intelligent life down here..."
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