Cracked TorqShift Case
#1
Cracked TorqShift Case
Just FYI, in case something similar happens to you then you will have an idea what to expect.
I was travelling through Ohio on the way home from visiting relatives in Illinois when we noticed a bunch of smoke rolling out from behind the truck. We immediately pulled over and called a wrecker. To make a long story short, it took the local Ford dealership a few days to figure out exactly what happened (New Carlisle Ford in New Carlisle, OH - good people who treated me well).
Apparently, there is a snap ring in the top of the tranny that will break and allow a piston of some sort to ram into the inside of the case; which led to the crack which allowed the fluid to escape and spray onto the exhaust. At least I think this is what he said when I had him explain it to me. They had not opened the tranny, so a quick explanation while pointing at the crack and the bulge in the case had to suffice. It lost a lot of fluid, several pints. The temp was fine and it was driving fine. Anyway, they replaced the tranny (under warranty) with a remanufactured piece that they said had been rectified of the snap ring problem. The tranny tech told me that he had seem them with a silver dollar sized chunk of the frame blown away and that they often still drove fine, if you kept fluid in them. It is not a new thing and I was obviously not the first victim of it. It is a known problem.
Thankfully, we were towing the camper, so the wrecker dropped it off in a local state park where I stayed until the truck was fixed - ALMOST 2 WEEKS!! That was not the dealership's fault - it was the warranty people's. Ford also covered the rental car that allowed me to take my wife, kids and dog home to Maryland so they could get back to work/school.
FYI.
I was travelling through Ohio on the way home from visiting relatives in Illinois when we noticed a bunch of smoke rolling out from behind the truck. We immediately pulled over and called a wrecker. To make a long story short, it took the local Ford dealership a few days to figure out exactly what happened (New Carlisle Ford in New Carlisle, OH - good people who treated me well).
Apparently, there is a snap ring in the top of the tranny that will break and allow a piston of some sort to ram into the inside of the case; which led to the crack which allowed the fluid to escape and spray onto the exhaust. At least I think this is what he said when I had him explain it to me. They had not opened the tranny, so a quick explanation while pointing at the crack and the bulge in the case had to suffice. It lost a lot of fluid, several pints. The temp was fine and it was driving fine. Anyway, they replaced the tranny (under warranty) with a remanufactured piece that they said had been rectified of the snap ring problem. The tranny tech told me that he had seem them with a silver dollar sized chunk of the frame blown away and that they often still drove fine, if you kept fluid in them. It is not a new thing and I was obviously not the first victim of it. It is a known problem.
Thankfully, we were towing the camper, so the wrecker dropped it off in a local state park where I stayed until the truck was fixed - ALMOST 2 WEEKS!! That was not the dealership's fault - it was the warranty people's. Ford also covered the rental car that allowed me to take my wife, kids and dog home to Maryland so they could get back to work/school.
FYI.
#4
Where do I find the TSB? I have looked through the ones here: https://www.ford-trucks.com/tsb/fulltext/index.php but did not see one that applied to the problem I had.
#6
There was a campaign, which is like a program. They sent letters to owners of trucks with the snow plow package. The reasoning (and I'm not defending it, just reporting it) was that those trucks will do far more reverse engagements and have a much larger chance of the snap ring coming out of it's groove and grenading the case. As many of us have seen that isn't the case.
The letter offered to fix the problem free before a certain date and below a certain mileage. I don't remember either the date or the mileage.
The letter offered to fix the problem free before a certain date and below a certain mileage. I don't remember either the date or the mileage.
#7
That makes sense. The tranny tech had said that he had seen it before on plow trucks. I have the snow plow prep, even though I have never mounted a plow to the truck.
I never received anything from Ford about it. At all. If I had known about it beforehand, I doubt I would have been stranded in Ohio for 12 days and spent all that money. The warranty covered the repairs, but I am still out several hundred dollars for other stuff like campground fees and food.
I never received anything from Ford about it. At all. If I had known about it beforehand, I doubt I would have been stranded in Ohio for 12 days and spent all that money. The warranty covered the repairs, but I am still out several hundred dollars for other stuff like campground fees and food.
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#8
There was a campaign, which is like a program. They sent letters to owners of trucks with the snow plow package. The reasoning (and I'm not defending it, just reporting it) was that those trucks will do far more reverse engagements and have a much larger chance of the snap ring coming out of it's groove and grenading the case. As many of us have seen that isn't the case.
The letter offered to fix the problem free before a certain date and below a certain mileage. I don't remember either the date or the mileage.
The letter offered to fix the problem free before a certain date and below a certain mileage. I don't remember either the date or the mileage.
JL
#9
#10
Case pops a hole in it on the highway,and spills trans fluid all over the road causing a serious accident,possibly even a multi-car pileup. Now,of course this is worst-case scenario,but it is possible.....
Either way,it should have been fixed across the board.
JL
#12
#13
OK, I thought is might have been the whole production year.
I bought the truck as a model year hold-over in August of 2006. I am pretty sure that is why I did not get the letter in the mail. You would think that the dealership I bought it from would have had it fixed if there was a program though.
I bought the truck as a model year hold-over in August of 2006. I am pretty sure that is why I did not get the letter in the mail. You would think that the dealership I bought it from would have had it fixed if there was a program though.
#14
OK, I thought is might have been the whole production year.
I bought the truck as a model year hold-over in August of 2006. I am pretty sure that is why I did not get the letter in the mail. You would think that the dealership I bought it from would have had it fixed if there was a program though.
I bought the truck as a model year hold-over in August of 2006. I am pretty sure that is why I did not get the letter in the mail. You would think that the dealership I bought it from would have had it fixed if there was a program though.
JL
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