Yeh one dealership robs a customer an there all that way. No not so. Ive dealt with the local Ford dealer around here which is unfortunatly now closed. An was always treated great. Off course the mechanic I had that was there was very good. He really knew his stuff an fixed it right the first time. He was a super nice person an treated you great. But he treated customers great. He was the kind off guy you could tell em whats wrong an he would get it fixed for you. It was really pleasant doing business with this dealership. They had great people who treated you right. Dealerships have to make money to. Did you ever price some off the equipment they have to buy. Expensive stuff. There a few rotten apples out there but not all fit in to that category. Ive been to other dealers where first impressions are bad I dont go back.
The company sets prices for parts, not the dealer...
Quote:
Originally Posted by Red Ford Truck
Or even a smart business practice to charge 9X what everyone else is charging for the same thing, and that it's head offices fault too?
Well based on evidence I've seen and heard doing business in that fashion is a recipe for a business failure, now I've never charged someone 9X what it was worth for anything so I can't say for sure but it is my opinion LOL.
Rick.
Car dealers sell parts that they get from the car company--GM or Ford, for instance. They base their prices on the list prices that the mfr provides, and can occasionaly discount parts *some* but obviously can't sell them for less than they have to pay. (For example, my Ford dealer offers 10% off parts and service for Costco customers, which I am. And two of the local BMW dealers discount parts and service for BMW Car Club of America members, which I am.)
Complaining about the prices that a dealer charges for new parts, as though it's the dealer's fault, seems to be barking up the wrong tree.
It is clear to me that the car companies need to make money (they're dying), and it does not seem unreasonable to me that a car dealer needs to make a profit to pay their staff, pay their rent, keep the lights and heat on, etc.
Car dealers sell parts that they get from the car company--GM or Ford, for instance. They base their prices on the list prices that the mfr provides, and can occasionaly discount parts *some* but obviously can't sell them for less than they have to pay. (For example, my Ford dealer offers 10% off parts and service for Costco customers, which I am. And two of the local BMW dealers discount parts and service for BMW Car Club of America members, which I am.)
Complaining about the prices that a dealer charges for new parts, as though it's the dealer's fault, seems to be barking up the wrong tree.
It is clear to me that the car companies need to make money (they're dying), and it does not seem unreasonable to me that a car dealer needs to make a profit to pay their staff, pay their rent, keep the lights and heat on, etc.
George
Unless it recently changed, thats not how it works.
I worked at a honda dealer in parts.
I ordered in a part that cost the dealer 43 dollars, then I marked it up what I felt we could charge, so if i was in a generous mood would only ask 189 dollars for it.
Its not based on any special formula, some stuff had a price set already, on new models or parts we made up a new price.
My fav customers were honda wheel buyers.
I could sell 4 wheels and turn 1600 pure profit easily.....we paid say 600, and sell them for 2200.....tell them they are genuine honda wheels and some people would pay nearly anything.
Order a case of oil drain plug washers, pay about 1.5 cents each and sell them for a dollar fifty.
My prelude needed new CV boots, so i got them in and changed them myself.
All 4 boots cost me under 20 dollars....A customer coming in would pay over 100 for all 4 boots, plus a pile of labour to get them changed.
The average tech in the shop changed them in 50% to 60% of book time, so thes shop and tech made a killing to.
__________________
I am Marty, Official Slackmaster #13.
Also proud to have a great wife, and 2 sometimes wonderful kids.
BC Chapter Member, also Nebraska, SC, NC, Wyoming, Maryland, NY, Mass, Oregon, NH, WI, Sask/Manitoba Chapters because the people are great....I can always join more, so if you want me just invite me.
Car dealers sell parts that they get from the car company--GM or Ford, for instance. They base their prices on the list prices that the mfr provides, and can occasionaly discount parts *some* but obviously can't sell them for less than they have to pay. (For example, my Ford dealer offers 10% off parts and service for Costco customers, which I am. And two of the local BMW dealers discount parts and service for BMW Car Club of America members, which I am.)
George
Are you aware the FTE has Ford Dealer Parts Department sponsors that give member parts discounts off the actual Ford MSRP?
Most of the time, the discount is at least 22%, on some items, it's even greater.
These sponsors have EZ to use online parts catalogs with both MSRP and their discount prices listed.
FTEPARTSGUY.COM = PARR FORD in Bremerton WA.
Y2KFORDPARTS.COM = MILLENNIUM FORD in Seattle WA.
DIRECTFORDPARTS.COM = GAUDIN FORD in Las Vegas NV.
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The old ploy: With computers, it's EZ for dealers to mark up prices...THEN give you a discount. The whole shebang is pre-programmed in their computers.
At one time (dunno about now), if the computerized invoice said CUSTOMER TYPE 00, the MSRP was jacked up 15-20%, then y'all were given a 10% discount.
So...if your invoice says 00, you are PAYING MSRP PLUS!
MSRP = Manufacturers Suggested Retail Price.
btw: What Honda does, is not the system Ford & L/M dealers use.
There is the MSRP, then...it's up to the dealer if they want to raise that price...or not.
__________________ Bill / Retired Ford Partsman (1962/97) / Part number research: Trucks: 1928/2000 // Cars: 1928/79.
I usually don't get my parts from Ford unless it's a dealer item, then there's no choice. I go to NAPA or carquest. I have to laugh at the commercials suggesting that we use "genuine ford parts'. The fella i know at NAPA says he sells to all the dealers including Ford all the time. I believe him because he hooked me up when I bought the fuel transfer valve for my '88. It was a dealer item and listed for $129 and I got it for $99 because the fella at NAPA called ahead for me.
Tim
__________________ SCPO United States Coast Guard Retired '04 Expedition XLT 4x2 '99 Taurus Wagon SE 24V '88 F-150 4x4 XLT Lariat 5.8L 5Spd
Rights of Passage: CPO Initiation, Submarine Qualified (SS), Golden Shellback, Blue Nose, Order of the Ditch
I usually don't get my parts from Ford unless it's a dealer item, then there's no choice. I go to NAPA or carquest. I have to laugh at the commercials suggesting that we use "genuine ford parts'. The fella i know at NAPA says he sells to all the dealers including Ford all the time. I believe him because he hooked me up when I bought the fuel transfer valve for my '88. It was a dealer item and listed for $129 and I got it for $99 because the fella at NAPA called ahead for me.
Tim
And ford parts are cheap compared to say a honda or toyota.
Why can i buy 4 fuel filters for my F150, and its the same price as 1 filter for a toyota.
__________________
I am Marty, Official Slackmaster #13.
Also proud to have a great wife, and 2 sometimes wonderful kids.
BC Chapter Member, also Nebraska, SC, NC, Wyoming, Maryland, NY, Mass, Oregon, NH, WI, Sask/Manitoba Chapters because the people are great....I can always join more, so if you want me just invite me.
And ford parts are cheap compared to say a honda or toyota.
Why can i buy 4 fuel filters for my F150, and its the same price as 1 filter for a toyota.
I suppose that's the cost of owning a Japanese car. Maybe you get lucky and have minimal problems with it but you'll pay like hell for maintanence items and repair parts when needed.
Tim
__________________ SCPO United States Coast Guard Retired '04 Expedition XLT 4x2 '99 Taurus Wagon SE 24V '88 F-150 4x4 XLT Lariat 5.8L 5Spd
Rights of Passage: CPO Initiation, Submarine Qualified (SS), Golden Shellback, Blue Nose, Order of the Ditch
I usually don't get my parts from Ford unless it's a dealer item, then there's no choice. I go to NAPA or carquest. I have to laugh at the commercials suggesting that we use "genuine ford parts'. The fella i know at NAPA says he sells to all the dealers including Ford all the time. I believe him because he hooked me up when I bought the fuel transfer valve for my '88. It was a dealer item and listed for $129 and I got it for $99 because the fella at NAPA called ahead for me.
Tim
During the 35 years I was a Ford partsman, we bought lots of stuff from the local autoparts stores...for non Ford USED CARS.
Most dealers sell used cars, and not all of them are Fords. Used cars need re-conditioning, and since Ford parts won't work on a Dodge, Buick or whatever, the parts have to be bought somewhere.
Since Ford offers a warranty on new and used cars, the parts have to be genuine, because if anything needs to be repaired under the warranty period, the parts and labor are charged to Ford Motor Company.
And if the defective parts are called back (this occurs all the time), they had better be the real thing, otherwise two things will occur.
1) The warranty claim will be voided.
2) EVERY dealers warranty claim will be scrutinized from there on.
If found to be something other than genuine parts, dealers will be forced to return EVERY single part they replace under warranty, for EVERY single claim, regardless of what that part is.
Ford can and will cancel a dealers franchise if they are found to be filing false claims.
__________________ Bill / Retired Ford Partsman (1962/97) / Part number research: Trucks: 1928/2000 // Cars: 1928/79.
Toyota is sealing their drive train up to be dealer service only, let's hope doesn't get any bright ideas. I just looked at Toyota at a trade show they had the Tundra body removed, the transmission was factory sealed as well as the rear end and the are "toying", sorry I couldn't help my self ha ha, with the idea of sealing the crankcase with a new oil similar to what Cadillac is using. I'm not sure when they are planning on going production but I've seen the prototypes with my own eyes. I'm not sure I want to HAVE to take my truck to the dealership everytime I need a service.
During the 35 years I was a Ford partsman, we bought lots of stuff from the local autoparts stores...for non Ford USED CARS.
Most dealers sell used cars, and not all of them are Fords. Used cars need re-conditioning, and since Ford parts won't work on a Dodge, Buick or whatever, the parts have to be bought somewhere.
Since Ford offers a warranty on new and used cars, the parts have to be genuine, because if anything needs to be repaired under the warranty period, the parts and labor are charged to Ford Motor Company.
And if the defective parts are called back (this occurs all the time), they had better be the real thing, otherwise two things will occur.
1) The warranty claim will be voided.
2) EVERY dealers warranty claim will be scrutinized from there on.
If found to be something other than genuine parts, dealers will be forced to return EVERY single part they replace under warranty, for EVERY single claim, regardless of what that part is.
Ford can and will cancel a dealers franchise if they are found to be filing false claims.
How stupid of me. I never considered that used cars would be the best candidate for aftermarket parts. I learn something new everyday here on FTE.
Tim
__________________ SCPO United States Coast Guard Retired '04 Expedition XLT 4x2 '99 Taurus Wagon SE 24V '88 F-150 4x4 XLT Lariat 5.8L 5Spd
Rights of Passage: CPO Initiation, Submarine Qualified (SS), Golden Shellback, Blue Nose, Order of the Ditch
Toyota is sealing their drive train up to be dealer service only, let's hope doesn't get any bright ideas. I just looked at Toyota at a trade show they had the Tundra body removed, the transmission was factory sealed as well as the rear end and the are "toying", sorry I couldn't help my self ha ha, with the idea of sealing the crankcase with a new oil similar to what Cadillac is using. I'm not sure when they are planning on going production but I've seen the prototypes with my own eyes. I'm not sure I want to HAVE to take my truck to the dealership everytime I need a service.
Go ahead, seal 'em. If it's under warranty, who cares. Once it's out of warranty, who says it has to go to the dealer? There will always be someone making spare parts, & independent garages.....and I recall stories about the Rolls Royce having the hood sealed from the factory back in the 50's.
__________________ TRITON V10 - THE BEST KEPT SECRET - (But word is getting out). '08 F350 Scab SRW V10 w/ 4:10
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'05 Escape
' Passed the exam today! I am now a licensed instigator!
I think a retro truck as a play toy would be a great idea. Lets get real nostalgic and go back to 1956. Baby moon hub caps, wooden bed, bubble fenders aith real steps. Think of the modern day customizing possibilites that a little truck like this could present. No 4x4, if anything, it should be lower with fat tires, factory duals, tons of chrome and cool paint options. A real cruiser.
Tim
I actually see a bit of retro in the Super Duty. Look at the headlights. They are stacked similar to trucks from the mid-60's. It is extremely subtle.
And ford parts are cheap compared to say a honda or toyota.
Why can i buy 4 fuel filters for my F150, and its the same price as 1 filter for a toyota.
This is proably somewhat relative to the fact they use higher quality parts. My wifes Sequia (knock on wood) has almost 100k on it and drives like new....the steering wheel doesn't even show signs of wear, come to think of it- nothing in the interior really does except usual dirty places.
But in agreeance with the rest of the conversation....the damn 'brake computer' went out and cost a frign' arm/leg.
Toyota is sealing their drive train up to be dealer service only, \.
That's not gonna work out well for them....Ameicans don't want a vehicle they can't screw with....or at least know they can if the want to. Bad idea Toyota.
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