Go Back   Ford Truck Enthusiasts Forums > Misc. > Bed Covers, Tonneau covers, Toppers/Canopies & Bed liners
Sign in using an external account
Register Forgot Password?


Bed Covers, Tonneau covers, Toppers/Canopies & Bed liners Tonneau cover, caps, racks, canopies, shells, etc.SPONSORED BY:
Click Here

Reply
 
 
 
 
LinkBack Thread Tools Search this Thread
  #1  
Old 12-08-2008, 02:22 PM
5.4L to Freedom's Avatar
5.4L to Freedom 5.4L to Freedom is offline
Posting Guru
 
Join Date: Jul 2007
Location: Spring Lake
Posts: 1,433
5.4L to Freedom has a good reputation on FTE.5.4L to Freedom has a good reputation on FTE.5.4L to Freedom has a good reputation on FTE.
@#&% Extang Tonneau Convers

So I have an extang tonneau on my truck with the 8ft bed. In MI a few weeks ago we got a cool snow storm, then it half melted, and got even more snow.

While this was cool and all but 2 of the cross bows on the tonneau collapsed. So I bent them back and they cracked :/

I call up the extang people aboutn warranty work b/c all this seemes like a pile of B.S. and then they tell me that is not covered by warranty!

According to Extang, snowing, then melting, then snowing again is an act of god, which therein voids the warranty! I explained to them snowing is not an act of god and it is actually a common occurance for MI that happens often in the winter. That is nature, those dummies.

I then proceeded to tell Extang to shove acts of got up their @$$ and design a tonneau cover that can withstand nature. (*$IY#%O$OY#(O#IO#GRO#IRKAF

I do believe in god, and cannot deny him for any reason... but if there is anyone on here who does not believe in god, please call 1-800-877-2588 and ask them to define 'acts of god' in the event you do not believe in a god.

So I guess the only thing I can do is share my crappy experience and hope yall boycott
__________________
'12 F150 EcoBoost FX4
Former Owner of Big Blue! '04 F250 SD FX4

Blue Oval Baby!

Last edited by Krewat; 12-09-2008 at 09:26 AM. Reason: Come on, way too much masked profanity and other statements
Reply With Quote
  #2  
Old 12-08-2008, 02:27 PM
Sarge261's Avatar
Sarge261 Sarge261 is online now
Postmaster
 
Join Date: Feb 2004
Location: Upstate New York
Posts: 3,397
Sarge261 is a splendid one to beholdSarge261 is a splendid one to beholdSarge261 is a splendid one to beholdSarge261 is a splendid one to beholdSarge261 is a splendid one to beholdSarge261 is a splendid one to beholdSarge261 is a splendid one to behold
My frined bought the new body style sierra back in 0-something when they went back to a crew cab. Well the crew cab only came with the 5.5' box so they send the wrong cover and the nightmare begins. After about a full year of arguing they sent another and that was closer but wrong. Now I have all my customers go to the local Canvas shop here and they will build it and the tarp is made out of no shrink Boat Canvas material...thats good for the wether around here. I have never had a problem taking my cover off or putting it back on it temps well below 0. Keep working on it maybe they will do the right thing.

Sarge
__________________
Banks Techni Cooler / Air Lift Air Bags
MBRP Turbo Back Cat Delete / DiPricol Optix Gauges
Dash Daq w/ Ford Enhanced / Gear Head Tuned
Bilstien Leveling Kit 5100's / DiPricol Optix Guages
Garrett Power Max / 155's With 30% Nozzles
2012 Keystone Laradeo 324RL w/ Reese Goose Box
Reply With Quote
  #3  
Old 12-08-2008, 02:40 PM
5.4L to Freedom's Avatar
5.4L to Freedom 5.4L to Freedom is offline
Posting Guru
 
Join Date: Jul 2007
Location: Spring Lake
Posts: 1,433
5.4L to Freedom has a good reputation on FTE.5.4L to Freedom has a good reputation on FTE.5.4L to Freedom has a good reputation on FTE.
How much do they charge for a canvas top? Black? I'm interested to just stretching it to my crappy extang frame.

Extang is a bunch of tools... I gave in and paid half price for the new bows so I didn't have to listen to their Al Gore like banter anymore.

Seriously... I could write a book about why I am amazed they can see the light of day from up their...

Acts of god, more like our crappy product isn't designed worth beans so we'll throw a completely arbitrary warranty clause and trick people into buying them with commercials that show fat guys using them as a trampoline.

I wonder if acts of the fat man are covered by warranty? I'm pretty sure god has better things to be doing than ruining tonneau covers one by one only manufactured by extang...
__________________
'12 F150 EcoBoost FX4
Former Owner of Big Blue! '04 F250 SD FX4

Blue Oval Baby!
Reply With Quote
  #4  
Old 12-08-2008, 02:46 PM
ReAX's Avatar
ReAX ReAX is offline
Post Fiend
 
Join Date: May 2006
Location: Central Florida
Posts: 10,007
ReAX is a splendid one to beholdReAX is a splendid one to beholdReAX is a splendid one to beholdReAX is a splendid one to beholdReAX is a splendid one to beholdReAX is a splendid one to behold
I've never had a problem with Extang or their customer service. I wonder if it's because I was a dealer. Try going to a truck store that deals in extang, I bet they can make it right quickly.

Now I have had to tweak kits with a chop saw before, but every question or problem I've had that I couldn't fix in shop they handled immediately. It would suck if they only took good care of their dealers in a way, on the other hand, it is a way to get you to visit your local stores.
__________________
<Table><TR><TD width=275>Too many mods to list, so click here.
Here are my tech write ups

</td><td> Look, see these two tow hooks? They look like tusks. And what kind of animal has tusks?</td></tr></table>
Reply With Quote
  #5  
Old 12-08-2008, 03:18 PM
73f100shortbed 73f100shortbed is offline
Postmaster
 
Join Date: Oct 2005
Location: NJ
Posts: 3,034
73f100shortbed is a splendid one to behold73f100shortbed is a splendid one to behold73f100shortbed is a splendid one to behold73f100shortbed is a splendid one to behold73f100shortbed is a splendid one to behold73f100shortbed is a splendid one to behold73f100shortbed is a splendid one to behold
When I had a soft bed cover I cleaned the snow off before it got so heavy that it could cause this. I don't know how much snow you had on there. I would clean mine when a few inches piled up just in case.
__________________
Sean

1973 F100: 302, 3-speed, Hurst shifter, headers, dual exhaust
Reply With Quote
  #6  
Old 12-08-2008, 03:36 PM
ReAX's Avatar
ReAX ReAX is offline
Post Fiend
 
Join Date: May 2006
Location: Central Florida
Posts: 10,007
ReAX is a splendid one to beholdReAX is a splendid one to beholdReAX is a splendid one to beholdReAX is a splendid one to beholdReAX is a splendid one to beholdReAX is a splendid one to behold
Thinking about it. If you want to repair it, clean the crack up (remove slag and sharp edges), and insert something inside of the bow. I want to say 1/2"x 7/8" should fit inside, be it a couple of 1/2" dowel rod pieces or a piece of wood shaved down to match. Then you can treat the outside as you like. If you can get them to replace it, duct tape will suffice, but if you want a more finished look, probably and epoxy like JB weld and grind back flush.
__________________
<Table><TR><TD width=275>Too many mods to list, so click here.
Here are my tech write ups

</td><td> Look, see these two tow hooks? They look like tusks. And what kind of animal has tusks?</td></tr></table>
Reply With Quote
  #7  
Old 12-08-2008, 05:12 PM
Truck Stuff's Avatar
Truck Stuff Truck Stuff is offline
Senior User
 
Join Date: May 2006
Posts: 137
Truck Stuff is starting off with a positive reputation.
Wow, that is crazy. Haha act of god........
Reply With Quote
  #8  
Old 12-08-2008, 05:31 PM
Sarge261's Avatar
Sarge261 Sarge261 is online now
Postmaster
 
Join Date: Feb 2004
Location: Upstate New York
Posts: 3,397
Sarge261 is a splendid one to beholdSarge261 is a splendid one to beholdSarge261 is a splendid one to beholdSarge261 is a splendid one to beholdSarge261 is a splendid one to beholdSarge261 is a splendid one to beholdSarge261 is a splendid one to behold
I think it around 350 for the whole thing. They build the frame and all so I dont think they would adapt it to another companys product. With all the above being said I kind of felt bad for my buddy because I have always used the extang Black Maxx on all my trucks exept the last 2 with no issues. The only reason I switched is beacuse this one doesnt shrink.

Sarge
__________________
Banks Techni Cooler / Air Lift Air Bags
MBRP Turbo Back Cat Delete / DiPricol Optix Gauges
Dash Daq w/ Ford Enhanced / Gear Head Tuned
Bilstien Leveling Kit 5100's / DiPricol Optix Guages
Garrett Power Max / 155's With 30% Nozzles
2012 Keystone Laradeo 324RL w/ Reese Goose Box
Reply With Quote
  #9  
Old 12-08-2008, 05:54 PM
05chop 05chop is offline
Elder User
 
Join Date: Aug 2007
Posts: 502
05chop is starting off with a positive reputation.
Didn't Ex tang have a girl standing on there tonneau cover in an ad?
__________________
Reply With Quote
  #10  
Old 12-08-2008, 06:00 PM
ReAX's Avatar
ReAX ReAX is offline
Post Fiend
 
Join Date: May 2006
Location: Central Florida
Posts: 10,007
ReAX is a splendid one to beholdReAX is a splendid one to beholdReAX is a splendid one to beholdReAX is a splendid one to beholdReAX is a splendid one to beholdReAX is a splendid one to behold
Yes they did, but she was a little thing. and metal fatigue or a bad batch could have accounted for the problem.
__________________
<Table><TR><TD width=275>Too many mods to list, so click here.
Here are my tech write ups

</td><td> Look, see these two tow hooks? They look like tusks. And what kind of animal has tusks?</td></tr></table>
Reply With Quote
  #11  
Old 12-08-2008, 07:40 PM
Robs06SuperDuty's Avatar
Robs06SuperDuty Robs06SuperDuty is offline
Elder User
 
Join Date: Dec 2006
Location: Gettysburg, PA
Posts: 725
Robs06SuperDuty is gaining momentum as a positive member of FTE.Robs06SuperDuty is gaining momentum as a positive member of FTE.
@stemandbeans
did you change the clips on the rails around for the winter time? the Clips that the cover snaps to has two different settings, summer and winter, Winter setting allows more slack in the cover for weight of snow/ice. I've had my Extang Tonno for over 2 years and a few times have had almost a foot of solid snow on the cover with no problems.
__________________
Robby
06 F250 XLT 5.4L SCLB 4x4, "Hybrid", F350 Block Swap, Firestone Air Bags, Skyjacker 2.5" Coils, 295/70R18 Trail Grapplers, 08 Rear Diff Cover, 08 Tailgate, RC Dual Stabilizer, K&N CAI, Banks Monster Exhaust, SCT X3 with Custom Tunes from 5 Star, Cobra 29 with Wilson 1000 whip
Reply With Quote
  #12  
Old 12-08-2008, 09:48 PM
CTYankee's Avatar
CTYankee CTYankee is offline
Senior User
 
Join Date: Nov 2008
Location: Worcester, MA
Posts: 177
CTYankee is gaining momentum as a positive member of FTE.
My shop is an authorized Extang dealer and we've gotten warranty coverage for our customers on things that probably shouldn't have qualified. In fact, I just got new gas struts for a customer with a tonneau cover that's over two years old.

One of the benefits of buying from an authorized dealer is that we can get warranty coverage on problems that the individual owner can't. So, yes, Extang does treat their dealers better in some cases but it's because we can screen out the claims that truly do result from owner negligence while Extang Customer Service cannot.

Overall, our experience with Extang has been very positive, but I don't think we've ever seen anything as severe as you've described. Still, I'd venture to guess that we could have gotten you warranty coverage on that.
__________________
Bill
2012 F350 4x4 XLT SuperCab 6.2L, 3.73
2007 Chrysler Crossfire Convertible
1967 Mercury Cougar XR-7 GT

2012F350After03.jpg
Reply With Quote
  #13  
Old 12-08-2008, 10:04 PM
FX4 5.4's Avatar
FX4 5.4 FX4 5.4 is offline
Senior User
 
Join Date: Mar 2006
Location: Frankford, NJ
Posts: 350
FX4 5.4 is starting off with a positive reputation.
i had an extang on my 03 f150. it was ok. i hated the snaps, but it never gave me any problems. i have since went to lund and have been very happy. i had another f150 at the time, but last winter here in north jersey, we had a really bad ice/snow storm. i had a lund seal n peal, and there was absolutly no bends or cracks in the bars and the cover didn't stretch. the only problem i had with it was that the rubber pieces at the ends of the bars don't hold up to constant taking on and off. on my 05 super duty short bed i have a lund tri fold and LOVE it. it had 4 bars instead of 3 and it the eaisest thing to take on and off
__________________
2005 Ford F250 Super Duty XLT 4x4 5.4L V8 SuperCab Short Bed "Jenny" Sold 10/29/2010
2001 Toyota Tacoma XtraCab SR5 4x4 2.7l 4cyl. 5spd
Reply With Quote
  #14  
Old 12-08-2008, 10:15 PM
jake00's Avatar
jake00 jake00 is offline
FTE is my crack
 
Join Date: Apr 2004
Location: NW burbs of chicago
Posts: 13,495
jake00 has a brilliant futurejake00 has a brilliant futurejake00 has a brilliant futurejake00 has a brilliant futurejake00 has a brilliant futurejake00 has a brilliant futurejake00 has a brilliant futurejake00 has a brilliant futurejake00 has a brilliant futurejake00 has a brilliant futurejake00 has a brilliant future
call em back, make up a story,
__________________
Past rides
06 F250 CC v10 4x4 Lariat bought 5/08 for 20k sold 10/10 for 20K.
RIP BIG GREEN owned her from 08.17.04 - 05.10.08
Reply With Quote
  #15  
Old 12-09-2008, 01:44 AM
Stewart_H's Avatar
Stewart_H Stewart_H is offline
Moderator
 
Join Date: May 2004
Location: Central Coast of CA
Posts: 19,452
Stewart_H has a superb reputationStewart_H has a superb reputationStewart_H has a superb reputationStewart_H has a superb reputationStewart_H has a superb reputationStewart_H has a superb reputationStewart_H has a superb reputationStewart_H has a superb reputationStewart_H has a superb reputationStewart_H has a superb reputationStewart_H has a superb reputation
Quote:
Originally Posted by 5.4L to Freedom View Post
I do believe in God, and cannot deny him for any reason... but if there is anyone on here who does not believe in god, please call 1-800-877-2588 and ask them to define 'acts of god' in the event you do not believe in a god.
Same here bro!

And that's some funny chit!

Rep points!

Stewart
__________________
The Brotherhood of FTE <-click the link
1999 F150 Lightning: WMS built block, 6lb lower, Monsterbox, Truetrac, CF driveshaft
1999 PSD F250 SC 4x4: 38R, Stage 2's, T-500, JW trans, Live Tuned, lotsa Riffraff stuff
2000 PSD Excursion 4x4: 38R, JW trans, F5, MBRP, AFE, OBA and Pre-Pump, V & B codes
Never Fry Bacon NAKED!
Reply With Quote
Old 12-09-2008, 01:44 AM
 
 
 
Reply

Similar Threads
Thread Thread Starter Forum Replies Last Post
Tonneau Covers and Decisions bikerman2299 6.2L V8 29 04-22-2014 06:30 AM
My Experience With EXTANG. grec-o-face Bed Covers, Tonneau covers, Toppers/Canopies & Bed liners 12 09-14-2011 09:07 PM
FS: OBS Long Bed Extang Trifecta Tonneau Frame PsRumors All Other Items for Sale 0 05-13-2011 10:16 AM
Extang RT Tonneau Cover and Spray in Bed Liner Cobra330 Bed Covers, Tonneau covers, Toppers/Canopies & Bed liners 3 01-19-2006 03:33 PM
Tonneau covers in cold temps evan528 Super Duty & Heavy Duty 7 01-24-2001 02:57 PM


Go Back   Ford Truck Enthusiasts Forums > Misc. > Bed Covers, Tonneau covers, Toppers/Canopies & Bed liners

Tags
2002, armor, convers, cover, dealers, extang, ford, lid, lightning, shrunk, stretch, toneau, tonneau, tricks, york

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Trackbacks are On
Pingbacks are On
Refbacks are On

Forum Jump


Participate In The Forums

Create new posts and participate in discussions. It's free!

Sign Up »





All times are GMT -5. The time now is 06:51 PM.


Powered by vBulletin® Version 3.8.7 AC1
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Advertising - Terms of Use - Privacy Statement - Jobs
This forum is owned and operated by Internet Brands, Inc., a Delaware corporation. It is not authorized or endorsed by the Ford Motor Company and is not affiliated with the Ford Motor Company or its related companies in any way. Ford® is a registered trademark of the Ford Motor Company.

vbulletin Admin Backup