Are We Haveing Trouble Contacting Dp Tuner??? Please Read
#1
Join Date: Jun 2006
Location: White Mnt's,New Hampshire
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Are We Haveing Trouble Contacting Dp Tuner??? Please Read
Please excuse our dust. Due to construction taking place at our residence we have been frequently away from our office in meetings for planning with our contractors. We will be unreachable via the phone at times. We apologize in advance for any inconvenience this may cause. We are returning phone messages and emails as quickly as we can. Please visit our website or any forum site we have listed under "diesel links" if you have any questions about our products or services. For any specific tuning questions please send Jody an email at sales@dp-tuner.com . For questions about your order please send an email to Diane at diane@dp-tuner.com . This is temporary as we hope to be finished with our construction soon. Thank you for your patients. Jody and Diane
#4
Join Date: Jun 2006
Location: White Mnt's,New Hampshire
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i posted this a hour ago..its about time it got here..took a while cause of the e mail adresses in the post im sure..would like to add this as well
We will be closed for a much needed family vacation from Oct.10th thru Oct.19th. We will reopen for normal office hours Monday Oct.20th. All web orders received will be processed in the order they were received on Oct.20th. Because of the length of time we will be closed we will check email messages regularly during this time for emergency emails.. All technical tuning questions and questions about placing an order will be returned on Oct. 20th. Many Thanks, Jody and Diane
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#5
#7
Join Date: Oct 2005
Location: Charlotte-Fairbanks-Bflo
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I sent them a personal e-mail last night and I never fail to get an answer within 24 hours. So that right there tells me something different is going on. The subject should be dropped. They are almost never available for business on weekends anyway. We will all hear something Monday unless something really disastrous has happened to them.
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#10
I just thought I'd post my great experience with them this week. I orderd my F5 with stock , 60hp tow , and 80hp econo tune via internet on Thurdsay night USPS priority mail . It was installed and being tested by 6 Saturday afternoon . They may be really busy for personal responses but the business is running just fine if you dont need anything special ( not that his chips arent special )
Scott
edit: I loose at spelling
Scott
edit: I loose at spelling
#12
Join Date: Jun 2006
Location: White Mnt's,New Hampshire
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i did just that at 5:00 AM..5:30 AM i get a phone call from Jody lol..he had a sick baby that kept him up that night..we made the deal...10:00 AM i remembered i wanted blue LED on the switch to match my dash lights..called Jody and tuner was already mailed...my only complaint...he made and shipped my tunes too fast LOL..keep in mind..this was 3years ago..same ole green LED same ole chit *** grin when i switch my tuner out of stock setting...
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