1999 - 2003 7.3L Power Stroke Diesel  
Sponsored by:
Sponsored by: DP Tuner

Are We Haveing Trouble Contacting Dp Tuner??? Please Read

Thread Tools
 
Search this Thread
 
  #1  
Old 10-04-2008, 03:29 PM
ron's power stroke's Avatar
ron's power stroke
ron's power stroke is offline
Post Fiend
Thread Starter
Join Date: Jun 2006
Location: White Mnt's,New Hampshire
Posts: 9,714
Likes: 0
Received 2 Likes on 2 Posts
Are We Haveing Trouble Contacting Dp Tuner??? Please Read

Please excuse our dust. Due to construction taking place at our residence we have been frequently away from our office in meetings for planning with our contractors. We will be unreachable via the phone at times. We apologize in advance for any inconvenience this may cause. We are returning phone messages and emails as quickly as we can. Please visit our website or any forum site we have listed under "diesel links" if you have any questions about our products or services. For any specific tuning questions please send Jody an email at sales@dp-tuner.com . For questions about your order please send an email to Diane at diane@dp-tuner.com . This is temporary as we hope to be finished with our construction soon. Thank you for your patients. Jody and Diane
 
  #2  
Old 10-04-2008, 05:10 PM
jdecker88's Avatar
jdecker88
jdecker88 is offline
Post Fiend

Join Date: Apr 2007
Location: Powder Springs, East TN
Posts: 7,241
Likes: 0
Received 1 Like on 1 Post
Thank you Ron for posting this, heres a bump back to the top.
 
  #3  
Old 10-04-2008, 05:14 PM
big poppa's Avatar
big poppa
big poppa is offline
Post Fiend
Join Date: Feb 2008
Location: Lancaster, Pa.
Posts: 10,977
Likes: 0
Received 5 Likes on 5 Posts
The second thing i looked at before ordering, first was their much needed vacation. Good job postin Ron, double bump back up...
 
  #4  
Old 10-04-2008, 05:19 PM
ron's power stroke's Avatar
ron's power stroke
ron's power stroke is offline
Post Fiend
Thread Starter
Join Date: Jun 2006
Location: White Mnt's,New Hampshire
Posts: 9,714
Likes: 0
Received 2 Likes on 2 Posts
i posted this a hour ago..its about time it got here..took a while cause of the e mail adresses in the post im sure..would like to add this as well

We will be closed for a much needed family vacation from Oct.10th thru Oct.19th. We will reopen for normal office hours Monday Oct.20th. All web orders received will be processed in the order they were received on Oct.20th. Because of the length of time we will be closed we will check email messages regularly during this time for emergency emails.. All technical tuning questions and questions about placing an order will be returned on Oct. 20th. Many Thanks, Jody and Diane
<!-- close: main_body -->
 
  #5  
Old 10-04-2008, 05:29 PM
squaredancer's Avatar
squaredancer
squaredancer is offline
Senior User
Join Date: Oct 2005
Location: Garden Grove, Ca
Posts: 268
Likes: 0
Received 0 Likes on 0 Posts
Good for you ! It's about time you took a break. I know how difficult that is when you roll your own. I did it for almost 25 years. Enjoy your time off and ask yourself 'Do you really want to check your ems during that time ?!'
 
  #6  
Old 10-04-2008, 08:17 PM
ron's power stroke's Avatar
ron's power stroke
ron's power stroke is offline
Post Fiend
Thread Starter
Join Date: Jun 2006
Location: White Mnt's,New Hampshire
Posts: 9,714
Likes: 0
Received 2 Likes on 2 Posts
bump..just trying to keep this to the top till every one reads it...hate to see another negative thread...
 
  #7  
Old 10-04-2008, 09:03 PM
Markadeck's Avatar
Markadeck
Markadeck is offline
Gone, but not forgotten
Join Date: Oct 2005
Location: Charlotte-Fairbanks-Bflo
Posts: 5,026
Likes: 0
Received 1 Like on 1 Post
I sent them a personal e-mail last night and I never fail to get an answer within 24 hours. So that right there tells me something different is going on. The subject should be dropped. They are almost never available for business on weekends anyway. We will all hear something Monday unless something really disastrous has happened to them.
 
  #8  
Old 10-04-2008, 09:07 PM
ron's power stroke's Avatar
ron's power stroke
ron's power stroke is offline
Post Fiend
Thread Starter
Join Date: Jun 2006
Location: White Mnt's,New Hampshire
Posts: 9,714
Likes: 0
Received 2 Likes on 2 Posts
not on friday's ether..thats live tuning day..that some times takes them away from home as well..

Monday-Thursday-8a.m.-5p.m. EST
Friday-Closed for projects and live tuning.
Closed Saturday-Sunday(emails received over a weekend will be responded to on the follow business day)
 
  #9  
Old 10-04-2008, 11:03 PM
jdecker88's Avatar
jdecker88
jdecker88 is offline
Post Fiend

Join Date: Apr 2007
Location: Powder Springs, East TN
Posts: 7,241
Likes: 0
Received 1 Like on 1 Post
Just giving a bump to the top
 
  #10  
Old 10-05-2008, 06:03 AM
scottriddl's Avatar
scottriddl
scottriddl is offline
Freshman User
Join Date: Mar 2007
Posts: 42
Likes: 0
Received 0 Likes on 0 Posts
I just thought I'd post my great experience with them this week. I orderd my F5 with stock , 60hp tow , and 80hp econo tune via internet on Thurdsay night USPS priority mail . It was installed and being tested by 6 Saturday afternoon . They may be really busy for personal responses but the business is running just fine if you dont need anything special ( not that his chips arent special )

Scott


edit: I loose at spelling
 
  #11  
Old 10-05-2008, 08:48 AM
jdecker88's Avatar
jdecker88
jdecker88 is offline
Post Fiend

Join Date: Apr 2007
Location: Powder Springs, East TN
Posts: 7,241
Likes: 0
Received 1 Like on 1 Post
That is one of the best ways to go if you already know what you want just order it online so Jody can get it out quickly.
 
  #12  
Old 10-05-2008, 09:48 AM
ron's power stroke's Avatar
ron's power stroke
ron's power stroke is offline
Post Fiend
Thread Starter
Join Date: Jun 2006
Location: White Mnt's,New Hampshire
Posts: 9,714
Likes: 0
Received 2 Likes on 2 Posts
Originally Posted by jdecker88
That is one of the best ways to go if you already know what you want just order it online so Jody can get it out quickly.
i did just that at 5:00 AM..5:30 AM i get a phone call from Jody lol..he had a sick baby that kept him up that night..we made the deal...10:00 AM i remembered i wanted blue LED on the switch to match my dash lights..called Jody and tuner was already mailed...my only complaint...he made and shipped my tunes too fast LOL..keep in mind..this was 3years ago..same ole green LED same ole chit *** grin when i switch my tuner out of stock setting...
 
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
DP-Tuner
Events & Happenings
8
11-05-2010 07:17 PM
rblaine9000
1999 - 2003 7.3L Power Stroke Diesel
2
08-12-2009 04:21 AM
DP-Tuner
1999 - 2003 7.3L Power Stroke Diesel
76
12-01-2008 11:06 PM
DP-Tuner
1999 - 2003 7.3L Power Stroke Diesel
2
04-18-2007 02:18 AM



Quick Reply: Are We Haveing Trouble Contacting Dp Tuner??? Please Read



All times are GMT -5. The time now is 08:47 AM.