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I have been to the one in Kelowna a few times. Bought a huge cresent wrench cause they didn't have the wrench I needed. They do seem to have some of the obscure stuff that is sometimes hard to find.
Princess Auto is great for some stuff. I dont know the quality of their wrenches and stuff, but they definatly have some neat stuff that a guy can use for light duty, or a few time uses. I buy lights and stuff there too cause I just dont need expensive lights.
I think most of the tools have a warranty anyway or it seems like it.
EVERYTHING in the store is under a warrenty of "No sale is complete, until your satisfied" I had a LED head light break (after 3 years). I was buying a replacement. And I said as much to the Cashier, she told me to bring the borken one in, and they would replace it for free.. Cool...
It is a good policy. Nothing is worse than breaking something and not having it replaced. A little more work for them but if it keeps a customer coming back to spend money it is most likely worth the extra work.
Crappy tire was good when they had that policy. BUt now they dont give a sh**, and I dont buy their tools anymore.. 99% of them are crap anyways. I break more MotoCrap than I do PA
I have taken tools back there and don't remember having any issues. I even got a refund for some open electrical stuff which they don't usually take back.
When I am doing stuff around the house(plumbing and electrical usually) I will by what I think I need then a little more with the idea in mind I can always take stuff back.