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Old 04-18-2007, 06:56 PM
Red Star Red Star is offline
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Way to go Expedition

The Ford Shelby GT500 and Expedition EL also acheived the lowest TGW (things gone wrong) score in their segments.

http://www.autoblog.com/2007/04/18/n...oving-quality/
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Old 04-18-2007, 08:24 PM
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RocketScience RocketScience is offline
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RocketScience has a very good reputation on FTE.RocketScience has a very good reputation on FTE.RocketScience has a very good reputation on FTE.RocketScience has a very good reputation on FTE.
"Normally we would question a study about vehicle quality that was associated with a particular automaker, as there are some pretty clear conflicts of interest that could taint the results...."

"Question"?.......I guess I will.
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Old 04-18-2007, 11:19 PM
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like this is new... FORD MOTOR COMPANY has always been the king of quality in my eyes...They have never let me down.. but then again what do i know i'm just a brainwashed xenophobe


LONG LIVE THE BLUE OVAL
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Old 04-19-2007, 05:52 PM
BigF350 BigF350 is offline
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adrian.erks.harris adrianerksharris
Interesting... I remember when Toyota's TGW were 800 or so... not all that long ago too...

TGW's are a skewed data form though. Its what customers percieve as being wrong - not what actually is.
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Old 05-02-2007, 09:01 AM
regassert regassert is offline
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Tgw

if I'm correct, TGW are also unweighted, so a trip to the dealer for a new cupholder counts as one TGW, but a trip to the dealer for a transmission failure is also only 1 TGW.
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Old 05-03-2007, 02:54 AM
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adrian.erks.harris adrianerksharris
yup. And its not even based on returns to the dealer.

Its what customers fill out on thier customer satisfaction form.
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Old 05-03-2007, 02:54 AM
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