I just purchased my 2007 F150 4X4 XLT about 2 weeks ago and have felt a slight bump upon acceleration. I just check the TSB's for this model and see there is a problem. Am I correct in assuming that the dealer knew of this problem when the truck was sold to me but did nothing to fix the problem before I left with my new truck? Should I bring this truck to the service department for a fix? And if so, is it a quick fix?

 

I would take it back ASAP and ask them why they didnt fix it. But I would have it fixed soon.

 

Whatever you do though, don't mention TSB to them. They hate that, but definitely question why they didn't fix the truck previous to sale.

 

what dealership did you purcahse it from?

 

packy webb ford in wheaton / glen ellyn

 

since i work for ford, any and all tsb's with any car manufacturer are just technical service bulletins. Those are compiled from ford engineering in your case and it's not illegal nor fraudulant for the dealer to fix a tsb. Only safety recalls. So you can simply and politely tell the service department your concern and tells them that you have a tsb that may possibly be the same source of your problem. But it's not guaranteed. And as far as the business end goes, if the dealers fixed all tsb's for every car and truck out there, you would not be able to afford any vehicle unless your a multimillionaire. Hope this helps. And i know it will.

 

Thanks entity! I have a friend that used to work for Hennesy Ford before they closed and he just started at Curry Motors and he basically said the same thing. I have the truck in for service now and let them know that the problem was minor and intermittent. Who knows, it could just be the spare tire or something simple like that. P.S. I am always polite to my service techs. I know they are brutalized regularly by angry customers and in most cases they are blameless for what goes wrong with the automobiles that are brought in to them. But I do have a horror story about the service people at a certain Dodge dealer!! Go Ford!!!

 

Yeah i've been doing this type of job for over 15 years and everytime i leave a job i say i'll never go back. But it's my love of cars and the guys in the shop. I can't stand salespeople nor most of the office peeps, but there is just something about the garage that keeps me coming back. I've been a ford guy for years and years, and no matter what they say I feel they are better than chevys and dodge by a long shot, and if you stop and think about it. they have a vehicle to fit any budget and tons of varietys to choose from. And don't forget about the good ole ranger that chevy thought it would be cool to get rid of the s-10 and go to an colorado which is not much less than a full size truck. Well thats enough ranting for now. lol.