2002 Explorer rear axle seal problems
#1
2002 Explorer rear axle seal problems
Hello, I've got a 2002 Explorer XLT 4x4, 4.6L. Last May (04) I noticed oil on the garage floor, after inspection found both rear axle seals were leaking. No problem truck was still under warranty. Got it fixed. One month later leaking again, this time RH rear axle seal leaking again. Still under warranty no problem, they fixed it. Today backed explorer out to change oil at 45500 miles and guess what, passenger rear axle seal leaking again! Now my warranty is out. This is my wifes vehicle so I took it for a drive and I am hearing some noise from the rear end also? No extended warranty!! My question is will they (Ford) cover it because there is a history of the same problem with this vehicle. Thanks
#2
#4
Originally Posted by bigsam
I would take it back in soon. Mine was leaking where the shaft comes out of the Diff. housing. Leak showed up at about 34000 miles. When asked about if it occurs again, My local Ford dealer gave me a 1yr 12000 mile warranty on the repair.
well everybody gets that warrenty....
#5
#6
Sounds like your axel vent tube is full of crud.
This is common if you are losing oil out of both axel seals and the front pinion seal....I went round and round on my F-150 (new seals all round, and the pinion replaced 2x) and it turned out to be a $1 length of hose.
If the vent tube is plugged, it causes the gear oil to push out the seals as the gear oil warms up and expands.
This is common if you are losing oil out of both axel seals and the front pinion seal....I went round and round on my F-150 (new seals all round, and the pinion replaced 2x) and it turned out to be a $1 length of hose.
If the vent tube is plugged, it causes the gear oil to push out the seals as the gear oil warms up and expands.
#7
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#8
Found vent tube went to pull off differential and guess what it snap off. Just a cheap piece of plactic attaching it on. Well blew through vent which routes up near gas cap, no blockage. But now need to replace broken vent tube, it broke right where it goes in. Not sure quite yet how to get that peice out. Not sure if it's threaded or not? Anyways still going to take to dealer at end of week to see about them covering axle seal. Any ideas? Thanks
#9
still under warranty?
Originally Posted by Rob.D
Found vent tube went to pull off differential and guess what it snap off. Just a cheap piece of plactic attaching it on. Well blew through vent which routes up near gas cap, no blockage. But now need to replace broken vent tube, it broke right where it goes in. Not sure quite yet how to get that peice out. Not sure if it's threaded or not? Anyways still going to take to dealer at end of week to see about them covering axle seal. Any ideas? Thanks
#11
rear end problems
Originally Posted by Rob.D
Thanks for the info Montana55
#12
I will keep you posted. When I called the dealership to schedule appointment for Fri and told them what was going on they were not sure on how they were to handle it. They have a 12mo or 12,000 mile policy on repairs but I'm over the 12,000 miles. So I'll have to wait and see. I would hope with this being the third time in for the same problem they would cover it and also any related problem(rear end). I just hope I don't have to fight them tooth and nail. I've always been a ford man and hope they don't give me a reason to look harder at another brand. My fingers are crossed.
#13
Originally Posted by Rob.D
I will keep you posted. When I called the dealership to schedule appointment for Fri and told them what was going on they were not sure on how they were to handle it. They have a 12mo or 12,000 mile policy on repairs but I'm over the 12,000 miles. So I'll have to wait and see. I would hope with this being the third time in for the same problem they would cover it and also any related problem(rear end). I just hope I don't have to fight them tooth and nail. I've always been a ford man and hope they don't give me a reason to look harder at another brand. My fingers are crossed.
#14
under warranty?
Originally Posted by Montana55
It will interesting to see what they say. I still think you should be covered if you're having the seal problem that was originally fixed out of warranty. Hopefully you won't have to fight them tooth & nail. I know that feeling from past experience & it's no fun. This latest reapair I just went through couldn't have gone any better. But, that was a result of having Kitty Van Bortel (the owner) on my side. I have been leasing Explorer's since 1996, so you could say I was pretty loyal to Ford, like yourself. When the lease ran out on the 02, I liked it so much I decided to buy it & keep it for awhile. Two weeks after I bought it the noise developed, got the bad news on the rearend, & needless to say, I wasn't a happy camper. (I'm out of warranty) That's when I approached Kitty & she got the ball rolling for me. I think being with Ford since 96 definitely helped my cause, but I'm convinced she was the major factor in the whole equation that kept this from being a major headache. Although I still like the Explorer's alot, my confidence in them long term isn't there anymore. Just seems to be too many problems with them lately. IMO, the QC at Ford is going downhill. Van Bortel gave me a great deal on a new lease (only lost a few hundred $ trading in the 02) so I'm back to leasing, which is where I'll stay. It works for me. I can't say enough good thing's Kitty Van Bortel & the dealership as a whole. Everyone should be fortunate enough to have a class operation like that in their area. Because of her, they are definitely not your typical car dealership.
#15
Well dropped explorer off today. Got call around 1:30 was told axle seal was leaking which I already new and they suspect a wheel bearing out (noise from rear end). I was asked if they could have it till Monday when the original mechanic who fixed the the axles seals the first time would be back on Mon. He was a training class today. I said sure and they gave us a 05 reg cab F-150 to drive for the weekend. I inquired about how they were going to handle the the billing and I was told they would work with me on the axle seal but not sure on the wheel bearing. I'm glad they are giving the original mechanic a chance to look at it, they told me they want to get to the bottom of the axle seal problem, I hope so. I will post more Mon evening when I get home.