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  #46 (permalink)  
Old 05-10-2004, 10:29 PM
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Quote:
Originally Posted by tn mac
BOB
The buyers remorse comment and the few bad dealers is a bit of a stretch, most people with problems are just tired of getting the run around from ford. Also it appears there are few good 6.0 repair shops. And in many cases ford itself just doesnt know what to do to fix these 6.0 engines.
I strongly disagree with you. If you will read the posts on this forum and others, people who have problems can get them fixed or their truck replaced eventually. I know they have to jump through hoops to get it done but anyone who's truck doesn't get fixed is not trying hard enough. Are you having a problem with your 6.0?
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Old 05-10-2004, 10:40 PM
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If I was to trade in, I would get another F250 SD 60 PSD.
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  #48 (permalink)  
Old 05-10-2004, 11:09 PM
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Quote:
Originally Posted by Choctaw Bob
I strongly disagree with you. If you will read the posts on this forum and others, people who have problems can get them fixed or their truck replaced eventually. I know they have to jump through hoops to get it done but anyone who's truck doesn't get fixed is not trying hard enough. Are you having a problem with your 6.0?

I think that TN has had problems from the get go........I agree with you Bob.
People are getting them fixed, if they do not…and start the DSB “stuff” then the resolution comes in a different form.
We have been reading for some time now, “took it in and it runs great now.” YES they do have some problems…………..however.
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  #49 (permalink)  
Old 05-10-2004, 11:52 PM
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Quote:
Originally Posted by Tim Lamkin
I think that TN has had problems from the get go........I agree with you Bob.
People are getting them fixed, if they do not…and start the DSB “stuff” then the resolution comes in a different form.
We have been reading for some time now, “took it in and it runs great now.” YES they do have some problems…………..however.
Some have fought the fight early when no one knew how to help them so theirs took a long time. I can imagine some have become embittered because the truck did not meet their expectations. Some were disgusted and were counting to get their Truck replaced and only got it fixed.

We are hearing from these folks less and less as their reason for being mad goes away. Some like being angry and we'll never see them happy,
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Old 05-11-2004, 09:43 AM
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Quote:
Originally Posted by Choctaw Bob
I strongly disagree with you. If you will read the posts on this forum and others, people who have problems can get them fixed or their truck replaced eventually. I know they have to jump through hoops to get it done but anyone who's truck doesn't get fixed is not trying hard enough. Are you having a problem with your 6.0?
Although you wouldn't know it talking to Ford's national help line, the DSB process is NOT what I consider service. It's an extreme measure that all too many of us are forced to go through because of all the problems with this motor. I don't consider that fix. I'm glad it's there to fall back on but I'm very disappointed that I have to use it.
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Old 05-11-2004, 09:57 AM
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Agreed Jeb, it is a fall back that we'd rather not take...
but I've had to do the same thing with two other car manufacturers before !
so it's not a Ford problem, it's a current events problem...

There are a select group of people that do good work nowdays...
most are the McDonald's generation that wants it NOW and cheap ---
not something that will last...
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  #52 (permalink)  
Old 05-11-2004, 10:19 AM
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Quote:
Originally Posted by jeb
Although you wouldn't know it talking to Ford's national help line, the DSB process is NOT what I consider service. It's an extreme measure that all too many of us are forced to go through because of all the problems with this motor. I don't consider that fix. I'm glad it's there to fall back on but I'm very disappointed that I have to use it.
I agree that the DSB process and the process you have to go through to even get to DBS is not something to be wished on your worst enemy.

The point I was making is that there are some people who like to make it sound like every 6.0 has broken down and Ford won't do anything to help them. Nothing could be furthur from the truth. Our experience here has been that most of not all get fixed eventually. Also the ratio of bad trucks to good is nothing like some would lead you to believe. It is natural that people with problems congregate together on forums like this one. The ratio of bad to good trucks on this forum is falling as more and more get their problems solved. I know that isn't much comfort to the person having problems.
I, in person, have never met anyone who has had problems with their 6.0 and I work in the construction industry where the job site parking lots are full of them. Every time there is a thread where someone is thinking about buying a PSD the same few are there ready to flame the idea. If they hate their trucks so much, they need to sell them and get another brand. Problem is that there are some on this forum that don't now own and possibly never owned a PSD. There are just here to flame the truck.
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  #53 (permalink)  
Old 05-11-2004, 12:50 PM
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Quote:
Originally Posted by Choctaw Bob
Also the ratio of bad trucks to good is nothing like some would lead you to believe. It is natural that people with problems congregate together on forums like this one.
I agree that forums tend to attract folks that are having problems but I'm interested in hou you know the ratio of bad vs good trucks?
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  #54 (permalink)  
Old 05-11-2004, 01:14 PM
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Quote:
Originally Posted by jeb
I agree that forums tend to attract folks that are having problems but I'm interested in hou you know the ratio of bad vs good trucks?
Read the 819 posts on http://www.ford-trucks.com/forums/sh...d.php?t=185570
Then read some of the other forums. You will find the same names poping up over and over. Tim is doing a study by mining the information and will have some actual numbers.

When you have done this you will have a feel for what is happening.
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Old 05-11-2004, 02:43 PM
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I know about that thread and have contributed to it. I don't see how that thread can tell you what the ratio of good to bad trucks is, though. Even it were tabulated and mined at this point, it would, by your own admission, be biased by the fact that a lot of folks only find this site because they are having problems. Still, might make for some very interesting numbers.
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Old 05-11-2004, 02:59 PM
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Quote:
Originally Posted by Choctaw Bob
...Our experience here has been that most of not all get fixed eventually.
Not true. I still hear nothing from Ford on fixing the pilot injection. Seems like there's a lot of disgruntled customers over this "bait and switch" Ford pulled. Ford would do well to at least acknowledge this. If nothing else, a simple letter to 6.0 owners stating that they're working the issue. I suspect Ford is keeping silent about this because they have no intention of fixing it, and they're hoping we disgruntled '03 6.0 owners will eventually just forget about it.
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Old 05-11-2004, 03:13 PM
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Quote:
Originally Posted by 66coupenw
Not true. I still hear nothing from Ford on fixing the pilot injection. Seems like there's a lot of disgruntled customers over this "bait and switch" Ford pulled. Ford would do well to at least acknowledge this. If nothing else, a simple letter to 6.0 owners stating that they're working the issue. I suspect Ford is keeping silent about this because they have no intention of fixing it, and they're hoping we disgruntled '03 6.0 owners will eventually just forget about it.
How have you communicated with Ford? Are you working through the service manager and general manager? Did you call Ford directly? I am interested in the process you are following.
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  #58 (permalink)  
Old 05-11-2004, 04:41 PM
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Quote:
Originally Posted by jeb
I know about that thread and have contributed to it. I don't see how that thread can tell you what the ratio of good to bad trucks is, though. Even it were tabulated and mined at this point, it would, by your own admission, be biased by the fact that a lot of folks only find this site because they are having problems. Still, might make for some very interesting numbers.
We can never hope to have real hard numbers because Ford will not give us the numbers of 6.0 Trucks produced. I tried to get that information and they told me it was proprietary information.

What we can do is notice the change of the numbers of people that are satisfied vs. unhappy that post on this web site. I realize as you do that the information is very biased because people tend to look for answers to their problems on forums like this. Still, trends are easy enough to spot. In the last couple of months, there have been a noticeable change in the number of people with new complaints and people with trucks not fixed. I can only conclude that the product that Ford is putting out is better and the mechanics learning curve is starting to catch up with the problems.
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  #59 (permalink)  
Old 05-11-2004, 04:47 PM
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Quote:
Originally Posted by 66coupenw
Not true. I still hear nothing from Ford on fixing the pilot injection. Seems like there's a lot of disgruntled customers over this "bait and switch" Ford pulled. Ford would do well to at least acknowledge this. If nothing else, a simple letter to 6.0 owners stating that they're working the issue. I suspect Ford is keeping silent about this because they have no intention of fixing it, and they're hoping we disgruntled '03 6.0 owners will eventually just forget about it.
From what I have seen, Pilot Injection is an idea that didn't work and Ford seems to have given up on. To my knowledge, no one with a malfunctioning pilot injection has sucessfully had it repaired. I surely wouldn't give up if it was my truck but I would persue this with the knowledge that I was probably kicking a dead horse.
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  #60 (permalink)  
Old 05-11-2004, 05:01 PM
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Quote:
Originally Posted by Choctaw Bob
Problem is that there are some on this forum that don't now own and possibly never owned a PSD. There are just here to flame the truck.
Why a person would do this is beyond me. If they do not own a PSD they should not need to post here unless they are answering a general diesel question.
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