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If you search for "radio display" in all forums you'll find that certain Explorers have this problem. You're radio may be the same series. The guy at shareamemory.com seems to have a handle on the problem but requires a $19.95 "donation." My wife's explorer has the problem but she's afraid to let me mess with it.
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2000 Expedition 5.4L, 4 X 4 (my ride)
1998 Explorer 4.0L, 4 X 4 (wife's ride)
1996 Jeep Cherokee, 4 X 4 (daughter's ride)
1995 Explorer, 4 X 4 solid axle swap (son's ride)
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