Probably 1 Page - July 2017 G2G
#106
Join Date: Sep 2011
Location: Great Falls, Montana
Posts: 62,131
Received 3,988 Likes
on
1,595 Posts
#107
I'm always nice unless I'm in a jackhammering thread Roy... But seriously, I am the fourth generation in my family running a business. I can't fathom how some of these places do things. I kill people with information and never let a call go without being returned over 4 hours. EVER. In other words, I treat my customers they way I'd want to be treated. This seems lost on so many places these days. I think that's what happens when a business is booming. The RV industry and camping as a whole is doing record numbers so folks don't need to work to make their customers happy. If they upset someone they have a line of folks waiting to take their place. That's great for the business but not so much for the customer. Personally, I can't imagine someone calling me repeatedly who wants to give me thousands in business, and not getting back to them after two days and 4 messages.
Ah well, I'll keep trying. We have time and worse case scenario, I keep searching and find another spot...
#108
I'm with you Rodney. Customer service is a dying art. But I have a long memory and when I get crap service I usually eventually have a chance to do a turn about - and take my business somewhere else where people appreciate me as a customer. This good times in the RV business won't last forever - then we'll see a weeding out.
#110
Join Date: Sep 2011
Location: Great Falls, Montana
Posts: 62,131
Received 3,988 Likes
on
1,595 Posts
I'm with you Rodney. Customer service is a dying art. But I have a long memory and when I get crap service I usually eventually have a chance to do a turn about - and take my business somewhere else where people appreciate me as a customer. This good times in the RV business won't last forever - then we'll see a weeding out.
#111
#112
Join Date: Sep 2011
Location: Great Falls, Montana
Posts: 62,131
Received 3,988 Likes
on
1,595 Posts
I have found out that businesses / people don't want to hear from me how to do it right....Easy going and I get further with the idiots........
We have time.......you will get ahold of them........
#113
My 13 yrs experience with MT State government......Easter Seals / Goodwill showed me the civilian world would be tossed over the side before the week was finished.....or shot. No sense of mission. NO teamwork. Leadership does not exist.
I have found out that businesses / people don't want to hear from me how to do it right....Easy going and I get further with the idiots........
We have time.......you will get ahold of them........
I have found out that businesses / people don't want to hear from me how to do it right....Easy going and I get further with the idiots........
We have time.......you will get ahold of them........
#114
#115
My 13 yrs experience with MT State government......Easter Seals / Goodwill showed me the civilian world would be tossed over the side before the week was finished.....or shot. No sense of mission. NO teamwork. Leadership does not exist.
I have found out that businesses / people don't want to hear from me how to do it right....Easy going and I get further with the idiots........
We have time.......you will get ahold of them........
I have found out that businesses / people don't want to hear from me how to do it right....Easy going and I get further with the idiots........
We have time.......you will get ahold of them........
#116
#117
Join Date: Sep 2011
Location: Great Falls, Montana
Posts: 62,131
Received 3,988 Likes
on
1,595 Posts
#118
Join Date: Sep 2011
Location: Great Falls, Montana
Posts: 62,131
Received 3,988 Likes
on
1,595 Posts
I suppose I was beat down in my 25 years of working for the federal govt. I now expect nothing and am rarely disappointed. They'll get back to you.... eventually!
I can invest $25 into saying we'll be there next year with the trailer. Assuming my tired ol EX can make it back up there.
I can invest $25 into saying we'll be there next year with the trailer. Assuming my tired ol EX can make it back up there.
#119
My 13 yrs experience with MT State government......Easter Seals / Goodwill showed me the civilian world would be tossed over the side before the week was finished.....or shot. No sense of mission. NO teamwork. Leadership does not exist.
I have found out that businesses / people don't want to hear from me how to do it right....Easy going and I get further with the idiots........
We have time.......you will get ahold of them........
I have found out that businesses / people don't want to hear from me how to do it right....Easy going and I get further with the idiots........
We have time.......you will get ahold of them........
Chad -- LOL... I also try to not to have a battle of wits with them as it isn't fair, since you are dealing with an unarmed opponent.
#120