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What to expect from a regional customer service rep.

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  #1  
Old 04-09-2016, 06:30 AM
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What to expect from a regional customer service rep.

I ordered my 2016 F250 in late December. It arrived at the rail yard mid February and has been sitting there for 8 weeks. It is 1hr 30 min. from where I live. I contacted Ford customer service and a rep contacted me yesterday. She is going to look into why it is taking so long. My question is, can the rep give me a discount on the final value of the truck due to the delay caused by the truck sitting in
 

Last edited by kway3; 04-09-2016 at 01:17 PM. Reason: Similar post.
  #2  
Old 05-01-2016, 08:45 PM
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Ask, it's depreciating sitting there. Let alone your frustration.
 
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Old 05-02-2016, 10:06 AM
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What to expect from a regional customer service rep.

Originally Posted by Dave in Maine
Ask, it's depreciating sitting there. Let alone your frustration.
It is not depreciating. It is still a brand new truck.

BTW, the OP already got his truck
 
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Old 05-02-2016, 02:27 PM
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I looked at leases once... the last years model was actually more expensive because it was a year old even tho unsold.... two identical vehicles except for the year - the newer one has a better resale value 0 and thus a lower lease rate (they get more car $$$ when they get the car back).

So, youre losing money with it just sitting there. Imagine if it sat thee another few months when the 2017's start coming out ... even tho still brand new, it's last year's model.
 
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